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 11-12-2009 | #1 (permalink) | ||||||||
| Moderator    acejavelin is a high-tech, heavy metal redneck!
Location: Southeastern Minnesota Rep Power: 2  Gender:  Country:  | SX-2000 Manual Wanted for MS2009 (SX Q10.7.14) I am looking for the Folio View NFO of the manual for this system, and possibly a PDF of the Tech Handbook: SX-2000 MS2009 version SX Q10.7.14. I am not a huge SX-2000 tech, although I can find my way around pretty well most of the time, so I can't tell you what Lightware version (if any) this would be. I have a manual for LW34.R1 from Mitel's website, but several command do not work on this older PBX, if someone has a manual relatively close to this release, please let me know as I am having PMS integration issues at a property and cannot find exactly what I am looking for in the newer manuals. Any help would be appreciated. Copy of VERSION command from maintenance terminal is below: >>>> VERSION of Saved Software <<<< MS2009-F-NA-00, Edition SX.Q10.7.14 MC Complex S/W & Data --------------------- Main Controller -------: MAIN.Q10 03-Sep-1998 09:26 q10/dot/7/mainfd -> MC Update Applied ---: q100714fd 19-OCT-1998 15:09 MC Initialization -----: MCINIT.P02 03-Sep-1998 09:25 q10/dot/7/mcinits Country Tone Plans ----: COUNTRYTP.H01 25-Jul-1996 00:45 h01/countryts Package Master Data ---: PKGMASTER.I04 17-Jul-1998 15:10 i04/pkgmaster DSP TDET --------------: MCTDET.E02 10-Feb-1993 23:05 e02/umc2tdet DSP CONF --------------: MCCONF.E02 10-Feb-1993 23:02 e02/umc2conf DSP TGEN --------------: MCTGEN.F01 25-Jul-1996 00:46 h01/namc2tgen Peripheral S/W & Data --------------------- ->512K Peripheral Cont --: PER512.P12 28-Sep-1998 16:46 p12/per512 Country Dependent Data : PERDAT.E01 19-Aug-1994 15:09 e01/naperdata Digital Set Data ------: DNISTRING.G11 02-Sep-1998 18:52 g11/dnistring DSP DTMF --------------: DSPDTMF.D01 05-May-1992 11:06 m10/dspdtmfu Line Card S/W ------------- DNI Line --------------: DNICLC.I06 02-Sep-1998 18:24 i06/dniclc Superset 7 S/W -------------- SS7LDR ----------------: SS7LDR.P05 30-Jul-1998 22:30 p05/ss7ldrdn ->SS7PHASE2 -------------: SS7.P21 21-Sep-1998 20:43 p21/ss7dn DSU S/W ------- Conference ------------: CON.F01 01-FEB-1986 11:03 [SX.CON.F01]CON Tone Detector ---------: ATD.J01 20-Sep-1994 09:00 sx/std/j01/atd Data Receiver ---------: DTRX.E02 22-DEC-1986 02:28 [SX.DTRX.E02]DTRX CEPT MSDN/DPNSS -------: CEPTDPNSS.H07 18-Aug-1998 11:41 h07/ceptdpnss CEPT CAS --------------: CEPTCAS.E05 18-Aug-1998 11:36 e05/ceptcas DS1 MSDN/DPNSS -------: DS1DPNSS.I07 18-Aug-1998 11:42 i07/ds1dpnss DS1 CAS --------------: DS1CAS.I05 30-Jul-1998 16:36 i05/ds1cas Dataset S/W ----------- DS412x Controller -----: CONTDAT.A12 12-SEP-1989 09:41 [SX.CONTDAT.A12]CONTDAT System Data ----------- Form Descriptors ------: FORMDESC.P07 17-Jul-1998 13:05 p07/formdesc Language Tables --------------- English Language Tables: ENGLISHLT.P16 02-Sep-1998 19:24 p16/englishlt French Language Tables: FRENCHLT.H02 30-Apr-1998 20:12 h02/frenchlt Italian Language Tables: ITALIANLT.H02 30-Apr-1998 20:45 h02/italianlt German Language Tables: GERMANLT.P16 02-Sep-1998 19:54 p16/germanlt Spanish Language Tables: SPANISHLT.D02 01-May-1998 01:06 d02/spanishlt Help Files ---------- English Help Cde Files: ENGLISHHP.P05 18-Aug-1998 11:45 p05/source/cenhlpfd English Help Mtce Files: ENGLISHHP.P05 18-Aug-1998 11:46 p05/source/menhlpfd VxWorks S/W ----------- ->VxWorks ---------------: Requested VERSION is not supported on this machine v Update Package Q100714FD -> indicates new load introduced by update __________________ Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost. This is Telephony’s First Law of Equivalent Exchange. | ||||||||
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| 11-12-2009 | #3 (permalink) | ||||||||
| Moderator acejavelin is a high-tech, heavy metal redneck!
Location: Southeastern Minnesota Rep Power: 2 Gender: Country: | Thx bobcheese, but I am really not sure if that helps because I don't know how MS2009 relates to LW versions. The issue is they switched from a custom built PMS application to Opera and everything is working (Check In/Out, Room Names, Maid Status, Msg Waiting) except the Room Restriction codes (RSTx <room num>) to change the restriction to local, LD, or internal from the PMS to the PBX, messages from the PMS are always NAK's by the PBX and a log is generated that in the HOTEL log that says "Invalid Function Code" from the PMS, which would indicate the RST command. I have verified it works from the console and the Hotel Options are setup correctly. Opera says it is hard coded in there system and works on all SX-2000 systems and they cannot disable the command, and the Mitel has no options to enable or disable specific features like this, other than PMS active or not. This normally would not be big deal, but it creates a HOTEL log that is printed to a printer at the front desk every time a check in or out occurs and this is a decent size hotel (700+ rooms) so when DB swap is executed, the printer goes through a TON of paper... they can't remove the printer because that is where wakeups are printed and that is a HUGE deal to them. __________________ Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost. This is Telephony’s First Law of Equivalent Exchange. | ||||||||
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| 11-12-2009 | #5 (permalink) | ||||||||
| Moderator acejavelin is a high-tech, heavy metal redneck!
Location: Southeastern Minnesota Rep Power: 2 Gender: Country: | It is a Dataset 1103 providing the interface. PMS emulator works perfectly, but the PBX rejects Room Restrict code changes from that too. It is Micros Fidelio Opera version 5.0. I went to this locations "sister" site, they have the same PBX and version and have the hard bound manuals onsite... The PMS section of the Optional Features manual make no mention of the RST function code on the PMS, well the LW34 manual I have does. I have pretty much come to the conclusion that this version of SX2000 software does not support that option and Micros has to find a way not to send those messages to the PBX. If you find out something else, by all means let me know. __________________ Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost. This is Telephony’s First Law of Equivalent Exchange. | ||||||||
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| 11-12-2009 | #6 (permalink) | ||||||||
| Moderator acejavelin is a high-tech, heavy metal redneck!
Location: Southeastern Minnesota Rep Power: 2 Gender: Country: | FYI... I found what I think is the original disk's box from Mitel, it starts LW27 on the package. Not a big issue now, but thought I would pass that on. __________________ Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost. This is Telephony’s First Law of Equivalent Exchange. | ||||||||
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