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Old November 4th, 2009   #1 (permalink)
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Networking a 3300 icp to an Avaya ACM via QSIG

Hi, I have successfully networked a 3300 with an avaya acm using Qsig trunks. I have set up the Mitel while another reseller set up the Avaya.

We have a problem where a call doesn't clear down. The call comes in on an ISDN trunk to the ACM and it routes to an extension on the mitel through the qsig trunks. When the mitel handset hangs up the call starts ringing the phone again. The call will only clear down once the external caller hangs up.

If I dial out from the mitel phone through the qsig trunks then out via the ISDN and then hang up the call clear downs fine. So it is only inbound calls.

Looking at the ccs trace the clear down messages are the same for inbound and outbound calls so it points towards the Avaya thats at fault.

Any ideas people?????

Thanks
Joe
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Old November 13th, 2009   #2 (permalink)
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Networking a 3300 icp to an Avaya ACM via QSIG

I hope that your issue is fixed already; if not, pls post the ccs trace...
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