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Old 10-15-2009   #1 (permalink)
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ICP3300 - SIP Trunk - I wanna see the trunk name.
Hi all.

I have configurated a SIP trunk with some ISP. I have set two ports to this trunk also and these ports are used for attendant. I use the SIP PEER PROFILE BY INCOMING DID too (using "System Speed Call Asignment"). So, depending of the incoming number, it will go to ports (Attendant) or directly to extensions.

The thing is:

I wanna see the trunk's name on my Mitel display.

How can I do that?

- If I set "PRIVATE SIP TRUNK" I can see the name... but the attendant stops work. I mean, I dont hear the attendant voice, I hear the voicemail operator voice: "Please enter you VM number"...

PLEASE!! How can I see the trunk name!!!???
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Old 10-15-2009   #2 (permalink)
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what do you see at the moment? ANI?
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Old 10-16-2009   #3 (permalink)
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right now I see the caller ID.
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Old 10-16-2009   #4 (permalink)
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Ok make sure ANI/DNIS is switched off in the COS of the sets that recieve the calls. Also make sure the trunk service number has a name against it as this is what will be displayed
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Old 10-16-2009   #5 (permalink)
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yes bobcheese, I do that already...

At the moment, I set "trunk service assignment" with CoS where I switched off ANI/DNIS..
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Old 10-16-2009   #6 (permalink)
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I'm a such a dump!!! sorry all!

I set the CoS in Trunk Service Assignment, but I didnt in the extension.

Sorry!

(Thanks a lot bobcheese!!!)
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