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| | #11 (permalink) | ||||||||
| Moderator ![]() ![]() acejavelin is a high-tech, heavy metal redneck!
Location: North Dakota Rep Power: 2 ![]() | OK, should have all the info I need, looks like you are partially there in the ARS programming, so this might not be too bad. I will try to get some stuff together tonight after work and post it for you. Then we can look into the incoming call ringing, one thing at a time... | ||||||||
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| | #12 (permalink) | ||||||||
| Moderator ![]() ![]() acejavelin is a high-tech, heavy metal redneck!
Location: North Dakota Rep Power: 2 ![]() | OK, lets give this a shot, I am going to try to keep this as streamlined as possible and we may have to modify it some, but this should be a good start. Forms 13, 14, and 16 are OK Form 22 Entry # / QTD / Digits to Insert / Comment 01 / 1 / None / Local&Cell 02 / 2 / 000 / Iridium 03 / 2 / 00 / Inmarsat Form 23 (You said you could handle COR, so I will leave it out) Route # / Trk Grp / Mod Digit / Comment 01 / 1 / 1 / Local Lines 02 / 4 / 1 / Cell Line 03 / 3 / 2 / Iridium 04 / 2 / 3 / Inmarsat Form 26 (Designation is used for Lodging & Attendant O/G Restriction only so I will leave it out) Digit 9 Digits / Qty to Follow / Term Type & Num 0 / Unknown / R1 1 / 10 / R1 411 / 0 / R1 911 / 0 / R1 X / 6 / R1 <= If local calls are 7 digits X / 9 / R1 <= If local calls are 10 digits Digit 7 Digits / Qty to Follow / Term Type & Num 0 / Unknown / R2 1 / 10 / R2 411 / 0 / R2 911 / 0 / R2 X / 6 / R2 <= If local calls are 7 digits X / 9 / R2 <= If local calls are 10 digits Digit 62 Digits / Qty to Follow / Term Type & Num 697 / 11 / R3 698 / 8 / R3 699 / Unknown / R3 Digit 63 Digits / Qty to Follow / Term Type & Num 1 / 11 / R4 X / Unknown / R4 That should do it, but I had make the following assumptions about the satellite lines: - Users MUST dial the # at the end of the dialing string since the Mitel cannot insert a digit at the end of a dial string. - Users will NOT dial the "initiate" code on the sat lines, the system will insert it for them This should cover everything necessary for ARS from the information you gave, let me know if you have any questions. Last edited by acejavelin; December 4th, 2008 at 08:19 AM. Reason: minor detail update | ||||||||
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| | #14 (permalink) | ||||||||
| Moderator ![]() ![]() acejavelin is a high-tech, heavy metal redneck!
Location: North Dakota Rep Power: 2 ![]() | Thanks, ARS has always been my strong point (and I love using it as fully as possible), I started in this business about 18 years ago with a small LD reseller that used five SX-200 Digitals at various sites as long distance "central office" switches, so ARS was something I worked with on a daily basis were most techs set it up once and rarely touch it again on the same switch. Ahhh.... the memories this brings back of multiple carriers, 4+ deep route list entries, time of day and least cost routing, and waiting for that single 5-1/4" disc drive to catch up with you... good times... ![]() Last edited by acejavelin; December 4th, 2008 at 08:48 AM. | ||||||||
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| | #15 (permalink) | ||||||||
| Junior Member ![]() ![]()
Location: Seattle Rep Power: 0 ![]() | had a little problem with iridium: I dial 62>>>000>>697>>area code>>phone number>># As soon as I hit that very first zero i get a busy tone and on the set's display it says "invalid". But, if I type in: 62>>697>>area code>>phone number>># I get a message from the irridium service provider's PBX "Ditco", saying the number is you are dialing is invalid. So, the route "62" is good. something wrong with the 000 in form 22. __________________________________________________ _________ When I dial 63, doesn 't seem to stimulate the inmarsat. i am going to look at the routing of the call. __________________________________________________ _____ My Land lines work. I am going to try cell now. (but I think it will work) | ||||||||
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| | #17 (permalink) | ||||||||
| Junior Member ![]() ![]()
Location: Seattle Rep Power: 0 ![]() | I fixed the route on the Inmarsat B: I fat fingered it. Now when I press 63 it takes me to the B. Then, I type 00>1>area code>>Phone number>># it stimulates the B, but I get a busy signal and it times out. But, If I pick it up on a butt set, it doesn't busy out. I am thinking the ARS string is incomplete. I think both problems are the 00 on the B and 000 on the iridium. (Form 22) | ||||||||
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| | #18 (permalink) | ||||||||
| Moderator ![]() ![]() acejavelin is a high-tech, heavy metal redneck!
Location: North Dakota Rep Power: 2 ![]() | We could adjust that if you want, but users should dial this way: 62-697-507-222-1234-# or 63-1-507-222-1234-# I stated earlier that I set it up so the user does NOT have to dial the "00" or "000" as part of the dial string, the Mitel will insert it for the user. If this is a problem, I can adjust the dial strings accordingly, but then we will be back to the "unknown" length for all calls, which will cause a 5-10 second additional delay on every call. | ||||||||
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| | #19 (permalink) | ||||||||
| Moderator ![]() ![]() acejavelin is a high-tech, heavy metal redneck!
Location: North Dakota Rep Power: 2 ![]() | Nevermind the last part of my last post, thought about it a little. If your users are used to dialing the 00/000 as part of the dialing string and don't have much tolerance for change, or you want them to dial the zeros, then make the following changes to what I gave you earlier and it should work as you described: Form 22 Entry # / QTD / Digits to Insert / Comment 01 / 1 / None / Local&Cell 02 / 2 / None / Iridium 03 / 2 / None / Inmarsat Form 26 Digit 62 Digits / Qty to Follow / Term Type & Num 000697 / 11 / R3 000698 / 8 / R3 000699 / Unknown / R3 Digit 63 Digits / Qty to Follow / Term Type & Num 001 / 11 / R4 00 / Unknown / R4 Let me know if it works... Last edited by acejavelin; December 4th, 2008 at 05:30 PM. | ||||||||
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| | #20 (permalink) | ||||||||
| Junior Member ![]() ![]()
Location: Seattle Rep Power: 0 ![]() | You are a genius, my friend!!!! Inmarsat is working. The iridium, I can dial out, but need to dial an extra '#' sign. Any ideas on that? __________ Now, if I can get 5 phones to ring on all incoming trunk line calls. I put all five extensions in the pickup groups (form 10). Doesn't seem to work. Do I need an additional COS for these five lines? _______________________________ I owe you big. My skills are good in IT and Electronics? 25 years of experience and edumacation with both. So, HOPEFULLY I can repay the favor. | ||||||||
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