acejavelin

I am assuming that "#9" is used by people to retrieve messages from their voicemail, or to login into their mailbox from their own phone, is this correct? (Assuming # is abbr dial access code and 9 is the index number)

I would also need to know the voicemail type (Mitel Mail, PerfectVoice Office Pro, Innovations, etc), the voicemail hunt group access code, and the login procedure for the voicemail in order to give you a precise answer.

But in general, index number 9 in Form 31 will look something like this:

200*9***6*9

Making the following assumptions:
200 - Voicemail Hunt Group Access Code (You will need to substitute correct number used on your system here)
*9 - Pause 1 second
** - Outpulse a * (most vm systems see a * as a user login code)
*6 - Outpulse callers extension number
*9 - Pause one second

There are more specific ways of doing this and this will need to be adjusted for your application, but it is a general reference, hope it helps.

fbcdallas

Thanks, this is what I was needing.
I'll input it tomorrow, and let you know how it comes out.
Thanks again.