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 August 28th, 2008 | #1 (permalink) | ||||||||
| Senior Member 
Rep Power: 0  Country:  | Looking for advice on using an APC card on a 3300 I am setting up a new APC card on a Mitel 3300CXi controller. I have only set up one before, on a SX-200ICP CXi, in a lab environment. 1st - Even though the APC comes preloaded with Mitel Standard Linux (MSL), I burned a CD with an MSL image, and used the portable USB CD-drive to (re)install the MSL software on the APC - as I wanted to know how to do it, in case I have to in the field later. The process varies a bit from what is described in the MSL install & admin guide, (it states that scipts should auto run, etc, I had to secure telnet into the switch / APC card to start the install, etc) I had the APC working, and was able to telnet into the server-console, and make changes, or use the IP based server-manager tool to configure as well. However, when I tried reconfiguring it, in Server-manager, it said rebooting, and could not get back into it, through server-manager, or telnet. I have since reinstalled MSL again, from the CD, and wnet through the steps OK, but now can't get into it again, to do the initial configuration, after the rebooting stage of the MSL install. Am I missing a step when I telnet into 192.168.1.2 2005, then enter login and password, then enter - NOTHING HAPPENS. Is there a keystroke here that gets you into start the config. The 1st time it went in after hitting enter!! Now it just sits there!! Also, can someone explain the pros an cons of using server-gateway vs server only mode for teleworker. The WAN port of the 3300 CXi will be plugged into a DSL with a public static IP address. - Can I not use the 3300 Internet Gateway WAN port config and firewall, without using the APC as the gateway. - If I select select server-gateway for the APC, do I still configure the 3300 Internet Gateway/WAN IP, or is this now redundant, with the APC card in server-gateway mode?? A bit of advice would be appreciated!!!!! Thanks in advance!! | ||||||||
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| August 28th, 2008 | #2 (permalink) | ||||||||
| Senior Member
Rep Power: 0 Country: | just tried reinstalling MSL again. Everything seemed good, was able to install MSL, then configure it with my settings.. THEN - APC CARD REACHED CRITICAL operating temperature and shut down!!! This is the 3rd time this happened, and may be the reason that I couldn't get into it earlier, it may have shut itself down. Whoever has installed an APC card before-- I 1st tried to use the 2 sided tape stuff, to stick the heat dissapaiter plate onto the APC card. After it overheated the 1st time, I tried rmeoving this, but still no luck. Any ideas ??? I am probably missing something simple!! | ||||||||
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| September 12th, 2008 | #3 (permalink) | |||||||||
| Moderator   ITEngineer is Not ready for Winter
Rep Power: 5 Gender:  Country: | Install MSL Software on APC (CX/CXi) Use this procedure to install Mitel Standard Linux (MSL) software on a replacement Application Processor Card (APC-CX(i)) hard drive. When you purchase the APC-CX(i) with its hard drive, the (MSL) software is already installed on the hard drive. To install the MSL software: 1. Insert the MSL software CD into a portable CD-ROM drive attached to a USB connector located on the front panel of the 3300 ICP. 2. Power down the 3300 controller (page 141). 3. Power up the 3300 controller. 4. Launch the secure telnet client. - Enter open <RTC IP address> using port <2005> (command with example IP address, open 192.168.1.2 2005). - Enter the 3300 username and password. Quote:
__________________ Life is a highway.... | |||||||||
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| September 14th, 2008 | #4 (permalink) | ||||||||
| Senior Member
Rep Power: 0 Country: | IT engineer - Yes, This is the procedure i have followed to install the MSL, a few times now. However, as I am just finishing the install / configuring the MSL server / APC card, I have gotten the message "reached critical temperature - shutting down!!". A couple of times I have made it pas this, but then the card shuts down as I am installing the teleworker blade... - I lose connection to the APC card / Server-manager before it completes the blade install, and then I can't ping the APC card anylonger. I have to shut the 3300 down, and power back up. Then the MSL , and blade shows installed, but Applications / teleworker does not appear under the headings on the left, and attempting to reinstall the MSL blade, or teleworker blade both fail!! | ||||||||
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| April 27th, 2009 | #5 (permalink) | |||||||||
| Junior Member
Rep Power: 0 Country: | Quote:
I use putty's RAW access which lets me login but that's it. It looks that the PC card boots the CD but I cannot see the on screen prompts for installation. | |||||||||
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| April 27th, 2009 | #7 (permalink) | ||||||||
| Moderator  acejavelin is a high-tech, heavy metal redneck!
Location: North Dakota Rep Power: 2 Gender: Country: | bobcheese, I don't think northeaster is still having the problem, this is an old thread that was brought back to the surface by matthew2001. He seems to be having a problem installing MSL on an APC card... I'm not much help on this one because I've never done this before myself, but I am sure there is someone here who can give him the answer he is looking for. There is a lot of talent in this forum that I respect greatly.  __________________ Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost. This is Telephony’s First Law of Equivalent Exchange. | ||||||||
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| April 29th, 2009 | #8 (permalink) | ||||||||
| Senior Member
Rep Power: 0 Country: | Matthew - I had posted a few times as well, on the APC card overheating. In the end, although one Mitel support guys said there were no known issues, another said something like "look, it's not on our known issues info, but there is an issue with the APC card not being pushe down solidly to the connectors on the main board". He suggested taking the fan off, so you can look at the side of the APC card, were it puggs into the connectors underneath. Sure enough, I could see that the card was raised in the middle, and not making a good connection. Once I pushed it down solidly, it worked fine. I use the Mitel secure telnet tool, and once you enter open 192.168.1.2 2005, and log into the Mitel (system, passoword), then hit enter twice, you should go to the initial setup of the APC card. Once it ius set up, and you do this again, you will get the main menu of the APC, in very unuserfriendly telnet black screens. you can also now use IE to go to the webgui at the new ip address of the APC card /server-manager. Since fixing the loose connection problem, it worked correctly. | ||||||||
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