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Old March 19th, 2008   #1 (permalink)
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3300 Hunt Group w/Voicemail

Hi,
I'm trying to figure out how to create a Hunt Group on the 3300 with 3 extensions. If all 3 extensions are then put in DND say at the end of the day, the call should be transferred to a VM box. I have the 3 extensions in the huntgroup and that part is working fine, but I'm not sure how to have the call forwarded to a VM box when those lines are on DND

Any help would be greatly appreciated
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Old March 19th, 2008   #2 (permalink)
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use a call forward 1st alternative set to vmail pilot for busy. Then when all 3 are on the phone or DND calls will go to vmail. you will have to create a mailbox with the mailbox number the same as the pilot of the hunt group for this to work.
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Old April 1st, 2008   #3 (permalink)
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Or, if the voicemail is only for out of hours, you can again set up a voicemail box for the pilot number of the hunt group and reroute to voicemail on night service
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