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 01-29-2008, 12:21 PM | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 4  | 5500 Console on 3300 ICP going to night service Hi, I have two 5500 consoles on different rooms. At any given time, both consoles go into night service or attendant absent with no aparent reason. I already changed the "Attendant Busy Out Timer" to 1440 to disable it, and still the same problem. Any ideas as to why. Thank you | ||||||||
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| 01-30-2008, 03:43 AM | #2 (permalink) | ||||||||
| Junior Member   funkymonkeyfc has no status.
Location: Wigan Lancs Rep Power: 5 Gender:  Country:   | Hello, have you checked for anything in the maintenance logs? could be dialed night service done from another user. Other than that check the handset cable for damage as unplugging a handset will put operator to absent, failing the above two, try re-installing the IP console software. Glenn | ||||||||
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