3300 VM trans to a mobile - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

funkymonkeyfc · 10-30-2007, 10:14 AM

Hello all, right, 3300 V8. User has set VM box up so when you hit VM, you have an option of dialing 2 to ring the users mobile. At first not working at all (looping back to VM) now, after changing VM options form, enabled external divert, call gets around 8 second of on hold after a brief pause, then the shortest of ring tone on the mobile then call reverts back to VM, changed recall timers on VM box, the extn, and also the VM options recall timer. Still the same.

ALso COS on all parties has public trunk to public trunk and also external divert. Any ideas????

Glenn

bobcheese · 10-31-2007, 11:51 AM

does the call get to the mobile? you say system is V8 was this feature setup on earlier version and system upgraded?

mr asland · 11-01-2007, 03:56 AM

have you set overide toll restriction on the speed dial

funkymonkeyfc · 11-01-2007, 04:11 AM

Its not a speed dial that is programmed, it is through the actual VM where you enter the mobile number, it actually rings the mobile for a split second then returns back to the users VM, seems like a recall timer but nothing i cahnge affects it.

funkymonkeyfc · 11-23-2007, 08:13 AM

Resolved, turned out that the ARS for this site was pretty crap, i.e 907 digits to follow unknown. (shite i know) tidied up and TWOK now.

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