Identify an entrant number - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

JB007 · 07-11-2007, 06:42 PM

Hi, somebody told me that is possible to activate a number identificator on mitel 3300, we have been having some issues with some entrant calls that are starting bothering our bosses and attempting to his safety when an exterior number dials to our plant in the thelephone display appears RDI, no matter if it's a cell phone or a conventional phone call, is there a way to know wich number is calling to my extension??

i'm using a tarificator system (i don't know if the word is correct) for outgoing calls, i'll ave to check if it's for ingoing, but i want to know all the numbers that dials to our plant, and maybe put them in a kind of log or something is there possible to this with 3300, or do i need to install something else??

hope you can help me out, you have done a great job in the past helping me out, thanks in advance...

***sncsnc*** · 07-27-2007, 08:30 AM

are you talking about caller id ? what is rdi? you should be able to
see whos calling in if you have class loop co ports available are these plain pots lines or t1 or pri?

funkymonkeyfc · 07-27-2007, 10:04 AM

Hello, dont know how other Telco providers work, but in the UK we need to speak to the Telco provided and enable incomming CLI, if this is enabled you should (as long as caller is not witholding the number) be able to see who is calling you, if the number is withheld, again in the UK we are able to set a network service up to stop withheld numbers from dialing you. I think that explaining this to your Telcoprovider would be a better option from the sound of it.

JB007 · 08-21-2007, 09:38 AM

Quote:

Originally Posted by sncsnc

are you talking about caller id ? what is rdi? you should be able to
see whos calling in if you have class loop co ports available are these plain pots lines or t1 or pri?

sorry RDI in spanish means "Red Digital Integrada" that means "Integrated Digital Network" (IDN)...

and yes i'm talking about the caller ID, the provider service is active right now, but still can't identify any number, i have removed the RDI tag, and when i place a call to the office it displays T0049 or something like that, what do i need to configure at 3300 to identify a number???

bub · 08-24-2007, 12:12 AM

Try Alpha Tagging - do a search in the 3300 help.

lundah · 09-04-2007, 10:29 PM

I'm not familiar with ISDN services where you are, but in the US incoming CLID is standard on any PRI circuit. Make sure the correct options are enabled on both the COS for the trunks AND stations to display the CLID information. Check the docs for details, the settings vary a bit from one carrier to another.

JB007 · 09-20-2007, 09:14 PM

I talked to the guy who configured our PBX and he told me that the calle id has been previously configured, i just had to call our service provider, now it is working perfectly, thanks for your help...

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Have Extension Number forward to an External Number?	blkphtm	BCM and Norstar	16	11-13-2007 03:17 PM
DID number problem displays main number	phull_iqbal	IP Office	3	03-05-2007 02:55 AM
Identify a MIRAN	mariachi35	Meridian Systems	1	02-23-2007 10:35 AM
how to identify DLC's	Panchanka	M1 Programming FAQ's	8	05-27-2005 08:18 AM
how to identify DLC's	camacho323	Meridian Systems	8	01-01-1970 03:48 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)