3300 Flash on call in a Pickup Group - VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community

Rat Catcher · February 20th, 2007

We have a 3300 system and have a number of pickup groups within close proximity to each other. We would very much like to have the button light assigned to Group Pickup (or another button if not poss) to flash when there is a call within the group - i.e. if any phone within the pickup group rings. This way, we'll be able to tell which group the call is for.

We tried monitoring hunt & pickup groups but you aren't able to.

Anyone have an ideas on how we can do this

bobcheese · February 20th, 2007

I have overcome the same problem on other systems by using different ringing cadences for different departments. However, not sure if you can do this with the supersets.

Rat Catcher · February 20th, 2007

Quote:

Originally Posted by bobcheese

I have overcome the same problem on other systems by using different ringing cadences for different departments. However, not sure if you can do this with the supersets.

I know, I have suggested this but apparently it's not an acceptable solution! LOL

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
2000IPS Call Pickup Group Issue	jhenke	NEAX 2000 IVS(2)/ IPS	2	April 21st, 2006 11:21 PM
Call Pickup Group	irvingalvarez	Meridian Systems	2	March 16th, 2005 02:15 PM
Pickup Group, how/were to program	John_In_Dakota	Meridian Systems	6	July 16th, 2004 10:58 AM
FFC and Group Pickup	morpheus	Meridian Systems	3	April 14th, 2004 11:23 PM
Call Pickup...	ScottBye	Meridian Systems	7	January 11th, 2003 10:46 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)