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Old 10-10-2006, 09:18 AM   #1 (permalink)
RodeoBen
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Cool Sx 2000

I have a Mitel SX 2000 that is having issues with it's nightly activity switch. It seems to almost be every day at 2 am the system will stay down for over 4 hours. Hardware? Software? I am considering disabling the nightly switchover. Any suggestions?
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Old 10-10-2006, 10:40 AM   #2 (permalink)
funkymonkeyfc
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Hello RodeoBen. so eg the kit is on plain A, when it goes to plane B does it stay down? and is this vica-versa when going from plane B to A. If so i would possably look at the switch matrix that keeps the planes talking. Also go through the engineers handbook and check the redundant system section. May need to check the the planes are activly synching. Keep us updated

Glenn
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Old 10-17-2006, 08:05 PM   #3 (permalink)
teltek
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Hey RodeoBen, did you discover your plane issue?

You should perform the maintenance verification procedure from the tech handbook labelled, Health Check for Redundant Systems. This will identify the issue. Vital verification comes from the 3 primary commands; 'message subsystem', 'message mate', and 'file status redundancy'.

Let us know how you have made out or whether you need further assistance.
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