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Messaging Intuity, Octel etc... Messaging Support

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Old 01-03-2006, 11:56 AM   #1 (permalink)
zephyr4
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DATA ENTRY

Hello, PBX and octel are the two systems that we are using in our company. We are having problems with voice mail.
if i have a phone that have two dn and each of them have voice mail.
on key 0 one dn and key 1 the other. If key 1 the person is on the phone, it will be busy instead of going in the voice mail. No problems with key 0.
Any idea how i should program this?
Please email me: fleur_ete@yahoo.fr
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Old 01-03-2006, 05:13 PM   #2 (permalink)
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Quick Config Tool Cisco IPCE-QCT

depending on the PBX. If you have a Nortel system, you should seperate the two lines (put one on key 0, a key in the middle (say an auto dial or something) and the other extension on key 2) Once this is done, set LHK to 2.

If you don't seperate the two numbers and set your LHK to 1, the first line will hunt to the second one before going to mail and possibly cause you problems.
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Old 01-04-2006, 07:31 AM   #3 (permalink)
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How to Dismantle a KX-TD816CE ? (I'm not an Expert)!

Well, thanks rstabler. This is great. It works.
No one from our telephone company was able to find this problem.
I can't thank you enough.
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Old 01-04-2006, 09:54 AM   #4 (permalink)
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RE: Help with voice mail

Your welcome.

If you have other Nortel PBX related questions, click on the link below or http://nortel.pbxinfo.com/ (same user ID and pwd) for the Nortel Portal. There is a forum there specifically for Nortel gear.

For Octel questions, best stay here (unless RIX has another area to suggest?)
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Old 01-04-2006, 10:30 AM   #5 (permalink)
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WTS Patton VOIP/IPTV Gateway (tiny, low power, lightweight)

Hmm... maybe we should start a voicemail general forum?
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Old 01-04-2006, 02:44 PM   #6 (permalink)
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RE: Rolm 9200 Help

You have broken down some other vendors, why not just add an Octel one then if more v-mail topics come up here we can see which platform they are on and update as necessary? A general forum may not be watched as meticulously.
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Old 01-04-2006, 09:11 PM   #7 (permalink)
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time on handset jumping

Shouldn't Octel fall under Avaya? I thought Avaya owned them? Would it be better to start it over on the Avaya Portal?
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Old 01-05-2006, 09:57 AM   #8 (permalink)
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Information of DNUM

I never put the two together for some reason but by jove, I believe you are right
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Old 02-23-2006, 11:40 AM   #9 (permalink)
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Talking

Quote:
Originally Posted by zephyr4
Well, thanks rstabler. This is great. It works.
No one from our telephone company was able to find this problem.
I can't thank you enough.
Now you can give him Rep Power!
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