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Messaging Intuity, Octel etc... Messaging Support

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Old 01-08-2004, 03:03 PM   #1 (permalink)
SteveD
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Ok -

I came across this error on one of my 250's...does anyone have a clue on what this error code signifies or where I could research this? I'm currently a non-maintenance customer so I can't just call the Octel Support#.

Thanx!

*** Integration Error
>>> INVESTIGATE SYSTEM ENVIRONMENT
00000 82C09102 F9000000 6500367C ADA00100 *........e.6|....*
00010 FF020000 00000000 FF020000 00000000 *................*
00020 00000000 0000FFFF B80B0000 00000000 *................*
00030 91000600 91804314 FFFFFF00 00000000 *......C.........*
00040 A5008600 91000300 4314FFFF FFFF0000 *........C.......*
00050 DC850000 00000000 00000000 08000000 *................*
00060 E0FFFFFF 10000000 8C010000 34005802 *............4.X.*
00070 1B030000 5D000000 EC070000 FC060000 *....]...........*
00080 0F00 *.. *
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Old 01-08-2004, 04:46 PM   #2 (permalink)
rhack
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From my best guess it looks like the problem was with mailbox and extension 4314. Sometimes you will see this error if the Octel did not see a response senn either setting or turning off a message waiting indicator. Also, if you do not have the message waiting feature programmed on the telephone, this error will come up when the Octel tries to turn on/off the light.
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Old 01-09-2004, 05:23 AM   #3 (permalink)
Twisted
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any ACD numbers going to voice mail should not have message light turned on when setting up the mailbox.
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