 12-10-2002, 10:01 AM | #1 (permalink) | ||||||||
| Junior Member
Location: Toronto Rep Power: 6  | OPT 11C T1 Problem Hi, How would I go about splitting one voicemail box into two voicemail boxes for seperate people? This can only be accomplished by forwarding the extension to a single digit menu or is there another way around this? Thanks, | ||||||||
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| 12-10-2002, 05:53 PM | #2 (permalink) | ||||||||
| Junior Member
Location: Sacramento, CA Rep Power: 6 | SCH5783 Error?? Is this for Serenade or Aria. It has been a long time since I work on the Serenade platform but I remember there were a lot of things that could be done with that system. Just off the top of my head, it seems like going to the Menu would be a good option: Press 1 for Sally Press 2 for Joe, etc I will see if I can find my Octel Maual to see if I can find anything in it that is better than that option you mentioned, but that seems like a good one. I have been doing Audix voicemail for a while and before that it was ROLM Phonemail. Orignally started out at Octel Communications and it seems like out of all the voicemail systems I have worked, Octel Serenade had the most robust set of features. Hopefully I can find my Octel Manual. Will post back tonight or tomorrow. | ||||||||
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| 12-11-2002, 01:06 PM | #3 (permalink) |
| Junior Member | Laptop to Option 11 You need to have Feature 68 - Extension Mailbox. Basically, you build a type 28 mailbox, within the type 28 mailbox you can point to up to 9 other mailboxes, in your case probably a type 0. You record a prompt in the Type 28 like James said, 1 for Sally, 2 for Joe, etc.. |
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