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Messaging Intuity, Octel etc... Messaging Support


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Old 01-22-2008, 04:19 PM   #1 (permalink)
zorgo69
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Modular Messaging Access delay

Here's the situation: I am using MM 2.0. When a user dials the MM phone # (1599) it takes about 10 seconds before the voicemail system answers. Here is a trace of the call:
tone-receiver 01D1405 cid 0x2bef
active station 1217 cid 0x2bef
call-forwarding
term hunt-group 10 cid 0x2bef
dial XXXXX1599# route:AAR
term trunk-group 99 cid 0x2bef
call-forwarding XXXXX1599#
route-pattern 99 preference 1 cid 0x2bef
seize trunk-group 99 member 22 cid 0x2bef
Calling Number & Name 1217 CF/SCMT
Proceed trunk-group 99 member 22 cid 0x2bef
active trunk-group 99 member 22 cid 0x2bef
idle station 1217 cid 0x2bef

The weird thing is that when a user dials into MM using the msg-retr button on the phone (Avaya 2420), MM answers almost immediately. Here is that call trace:

active station 1204 cid 0x2c03
dial 963091599# route:AAR
term trunk-group 99 cid 0x2c03
dial 963091599# route:AAR
route-pattern 99 preference 1 cid 0x2c03
seize trunk-group 99 member 23 cid 0x2c03
Calling Number & Name 1204 CF/SCM
Proceed trunk-group 99 member 23 cid 0x2c03
active trunk-group 99 member 23 cid 0x2c03
idle station 1204 cid 0x2c03

Any help is greatly appreciated!!!

Last edited by zorgo69 : 01-22-2008 at 04:22 PM.
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