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Messaging Intuity, Octel etc... Messaging Support

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Old 09-18-2007, 08:40 AM   #1 (permalink)
berto
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Incomplete Faxes

I have some users who are indicating that they are receiving sporadic incomplete faxes via message manager. The faxes come through typically as a 1/2 page with the rest of the fax missing.

I've looked at a variety of things but nothing is jumping out at me.

Does anyone have any experience with this or could lend a few suggestions?

Thanks in advance
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Old 09-21-2007, 08:27 AM   #2 (permalink)
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I'm leaning towards the max message length setting. I've increased that and we haven't seen any over the last few days but I would think this issue would have been going on for a while now (even before I took over administration) if that's the case. If anyone has any other suggestions, let me know.

Thanks...TGIF!
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