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Messaging Intuity, Octel etc... Messaging Support

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Old 03-26-2003, 02:05 PM   #1 (permalink)
t1kbh
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Anyone?

Here is the deal.... I have a G3R connected to an Octel VMX. When a caller is xfer into the vmx they can as soon as the message starts dial an "extension" and be xfer to any valid extension in the pbx. If they dial a "4-digit agent ID" while in the vmx it attempts to xfer the call but drops it after about 3 seconds. Anyone have a clue as to if this is suppose to work and if so how do I make it work ? Thanks, KH
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Old 08-07-2003, 12:50 AM   #2 (permalink)
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AUDIX could not capture the external caller ID

IN THE INTUITY, THE TRANSFER IS USUALLY ONLY TO EXTENSIONS THAT HAVE A MAILBOX. DO THE AGENTS HAVE MAILBOXES?
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