2wire

What kind of phone switch is the Audix connected? I currently hava an Audix connected to a Merlin Legend and I let the phone switch handle the calls. It sounds like you have the lines going into the audix and letting the voicemail direct the calls, am I correct in this guess?

CORNDOG

IF YOUR SYSTEM IS CONNECTED TO A DEFINITY, U CAN CAPTURE THE CALLER ID, BUT IT IS SOMETHING THAT U HAVE TO PAY FOR TO TURN ON BY AVAYA, THAT IS IF U HAVE A NEW ENOUGH LOAD OF AUDIX THAT SUPPORTS CALLER ID. I DON'T KNOW OFF HAND WHAT LOAD IS REQUIRED.
ON A GENERAL POINT, AFTER READING THROUGH MANY OF THESE POSTING, MOST USERS DON'T GIVE ENOUGH INFORMATION FOR PEOPLE TO ASSIST THEM.IN THIS POSTING, THE PBX TYPE, AND THE AUDIX LOAD ISN'T GIVEN.
THE MORE INFO THAT U GIVE THE FASTER U WILL GET YOUR PROBLEM RESOLVED. FOR THOSE PEOPLE THAT ENGLISH IS THEIR SENCOND LANGUAGE THE SAME APPLIES. THE MORE INFO THAT I GET THE MORE I CAN DEDUCE WHAT U ARE TALKING ABOUT.