dexman

Before trying to turn off the lamp, check to see if there is a message in one of the "Guest/General" mailboxes.

dagwoodsystems

The MWL can also be activated by another user who has sent a message to this telephone.

If the phone in question has a display, press the Menu button and select Messages from the display. Select Delete to delete the message, press Next Message if there are more to view.

A menu button isn't available on 4400 and 4406 phones. And in that case, you simply dial #54 to read the message, #28 for the next message, and #26 to delete.

With MLX sets, you can use the display menu or the FEATURE button and the above codes (without the poundsign). In other words, touch the FEATURE button and then dial 54 to read the message, etc.

ExLucy

frecomm If the msg light comes back on after manual clear,the next day, there is an un-heard message in the mailbox. The message was skipped before it was played. This happened on one of my clients system, day after day, drove us crazy!Hope this helps,Phyllis

frecomm

Thanks everyone! Manually clearing the mssg light worked!