 10-27-2006, 05:38 AM | #1 (permalink) |
| Junior Member |  Magic dial plan change I am a Nortel tech who has a magic customer. Everything in programming is pretty straight forward, however, I can't change the ext of a port on the system. I think I do not have the administrative rights with the user/pw I was given. I might be wrong though, please help! I do not see a dialing or numbering plan at all. I need to change a 7000 ext to a 300 one. |
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| 10-27-2006, 03:52 PM | #2 (permalink) | ||||||||
| Junior Member
Rep Power: 0  | Are you sure the 300 number is not being used somewhere in the system? You should be able to go to System,Re-Number,single,extension,put in old number,put in new number If the system wont let you change to the new number it is probably being used elsewhere | ||||||||
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| 11-03-2006, 10:28 AM | #5 (permalink) | ||||||||
| Junior Member
Rep Power: 0 | How are you trying to log on the system? If you are using a phone set, are you sure it is set as the programming phone? If you are using a phone you should not be asked for a password to perform changes. If you are using a program such as WinSpm, the password is set by the user during the initial setup. To change an extension number you need to do the following: 1. Go to system program 2. Go to exit (Depending on release, it may be next) 3. Go to Sys Renumber 4. Go to single 5. Go to extension 6. Enter old number 7. Enter new number If the number you want to change the extension to is being used the system will not let you change. You must change the number you want to use to something else first. | ||||||||
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