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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: 3900, disable, sets |
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 10-19-2004, 04:34 PM | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 5  Country:  | Can sets that continually disable be repaired? or do they need to be garbaged! This set has disabled three timed in as many weeks! While we have access to ld 32 to re-enable it becomes a real nuisance to the user. Our service provider has advised they have uploaded firmware three which is supposed to solve the problem. Anybody else experience this problem and if so how have you resolved it? M3900 TN 004 0 02 14 TN ID CODE: M3903 NT CODE: NTMN12AA COLOR CODE: 66 RLS CODE: 11 SER NUM: B1C687 | ||||||||
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| 10-19-2004, 04:43 PM | #2 (permalink) | ||||||||
| Moderator   John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 12 Gender:  Country:     | 3900 sets disable Alison, Does it happen during the day or after midnight routine? Do the phones become unpluged and then after midnight routines become DISU? I think the firmware update is a good idea. | ||||||||
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| 10-19-2004, 05:02 PM | #4 (permalink) | ||||||||
| Senior Member  PP is AN OLD ROLMEN WORKING ON NORTEL AND AVAYA
Location: MIAMI, FLA Rep Power: 7 | I HAVE THE SAME PROBLEM WITH 2 SWITCHES ONE IS ON SUCCESSION 3 THE OTHER IS ON 25.40B. IT DOESN'T HAPPEN ALL THE TIME, AND IT SEEMS TO PICK ON THE SAME SHELFS ALL THE TIME. I HAVEN'T SEEN TO MUCH ON THE FORUMS ABOUT IT BUT OTHER PEOPLE HAVE COMPLAINED | ||||||||
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| 10-20-2004, 10:01 AM | #6 (permalink) | ||||||||
| Senior Member  gwebster has no status.
Location: NORTEL - Ottawa Rep Power: 6 Gender: Country: | May also consider checking the quality/length of the line all the way from the switch to the phone. Specs are in the NTP but are definitely tighter for a digital set compared to an analog set. | ||||||||
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| 10-21-2004, 07:56 PM | #8 (permalink) | ||||||||
| Junior Member
Location: Kansas City Rep Power: 6 | Nortel Meridian Spares List I had that same problem. It turned out it was the cable pair. It would disable and sometimes when I re-enabled it, it would not come back. I always do a quick IDU in 32 to see if the switch sees the phone. | ||||||||
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| 10-21-2004, 10:47 PM | #9 (permalink) | ||||||||
| Guest
| A friend has a site where several or up to dozens (60+ one time) of 3904's will disable in the midnights and will not work by simply enabling. He has to re-cut the cross-connnect for sets to pass and IDU and work. 1st it seemed to be isolated to just one loop but has now shown up in other loops. | ||||||||
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| 10-27-2004, 09:21 AM | #10 (permalink) | ||||||||
| Junior Member
Location: Terre Haute, IN Rep Power: 6 | RE: Anyone find an answer to this problem. All our 3900's disabled during midnights last night. No other phones were affected. We are on Succession 3.0 with Fiji and all these phones ran fine for over a year on 25.40. Our 61C is on 25.40, all phones are 3900's and has not had any problem. | ||||||||
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