Alison

If you want to explore any alternatives, we have successfully inter-connected an Algo Auxbox - a CTI application - with an M3904. It records a phone call as a wav file into a PC with all the call display information, date and time. It is used in a staff scheduling function. The cost for the Auxbox was $622 CDN and we obtained it though our service provider. The Algo website is www.algosolutions.com.

Twisted

try Audio Log Jr. Records wav. file to folder on PC..works great.

Chas2002

Icy - Are you getting any output from the Alerter? It might be that the alerter isn't putting out any audio or that the level isn't high enough - in some cases, the recording device doesn't activate until a certian db level is reached.

You could try what I do...

I usually (and I've never used the Meridian External Alerter) is sacrafice a mono cable by breaking it out onto a screw terminal jack (red, white, black, etc on each screw terminal) - then I attach my trusty butt set across the terminals to listen for audio.
If I can't find a combination of terminals, 1K resistors, and grounds to get the audio across the butt set - then I usually move to another adapter or another recording interface.

Plus - I would think that the manufactuer of Meridian External Alerter would have suggested recording devices that work well with their product..

Chas2002

telecom116

I've never used it on my AuxBox, but it also has an analog audio output (3.5mm jack) that you could run to a tape player.

In the US, I've purchased my USB AuxBox units through Graybar.