1 ext and 2 lines - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

agiles1 · 01-21-2003, 09:13 PM

I need 2 lines to ring on 1 phone.........The boss secetary thing.
she needs to be able to answer his phone from her desk and xfer to his vmail if needed :casstet:

gwebster · 01-21-2003, 10:07 PM

Reconfigure the bosses phone number as MCR (Multiple Call Ringing) and add another MCR appearance on the secretary's set. When transferring to VMail, she would use "Express Messaging" or equivalent on your Vmal system and re-enter the bosses DN to place the vmail in the right mailbox.

agiles1 · 01-22-2003, 12:13 PM

how do I do that ????? I am bew at the 61 can you give me a step by step

freddog · 01-22-2003, 01:01 PM

Assuming digital sets...

LD 11

Boss.......

REQ: CHG
TYPE: 2xxx, 3xxx (enter phone model#)
TN: loop shelf card unit
ECHG YES
ITEM KEY 0 NUL
(Enter past remaining prompts until you get back to REQ)

Secty......

REQ: CHG
TYPE: 2xxx, 3xxx (enter phone model#)
TN: loop shelf card unit
ECHG YES
ITEM KEY 0 NUL
KEY 1 NUL
(Enter past remaining prompts until you get back to REQ)

Boss.......

REQ: CHG
TYPE: 2xxx, 3xxx (enter phone model#)
TN: loop shelf card unit
ECHG YES
ITEM KEY 0 MCR xxxx (boss's ext)
MARP YES
CPND NEW
NAME Bossy Von Bossmeister
(Enter past remaining prompts until you get back to REQ)

Secty......

REQ: CHG
TYPE: 2xxx, 3xxx (enter phone model#)
TN: loop shelf card unit
ECHG YES
ITEM KEY 0 MCR xxxx (secty's ext)
MARP YES
CPND NEW
NAME Jane Doe
(Enter past remaining prompts until you get to ITEM)

ITEM KEY 1 MCR xxxx (boss's ext)
MARP NO
(Enter past remaining prompts until you get back to REQ)

Make sure there not using their phones when you make the change, otherwise, they'll be disconnected if they're on a call.

[Edited on 22/1/2003 by freddog]

acewarlock · 01-22-2003, 01:08 PM

freddog

Why did you MCR the Secty extn key 0 ?

Also he could just add the boss ext's to her phone as SCR or SCN and just answer them if he doesn't

freddog · 01-22-2003, 01:18 PM

AW- no particular reason. Could just as well be SCR.

agiles1 · 01-22-2003, 01:56 PM

i wanted to put it on the autodial keys (2616)..........how would I do that ????
right side 0 1 2 her and 8 9 10 him left side

acewarlock · 01-22-2003, 02:00 PM

Could you be a little clearer in what your saying, as I don't understand.

Put what on the ADL keys?

[Edited on 22/1/2003 by acewarlock]

agiles1 · 01-22-2003, 02:04 PM

ok...........on the lower right side i have buttons 00,01,02 and on the lower left side I have 08,09,10 ( these are autodial numbers ) the autodial numbers are the buttons I want to change

acewarlock · 01-22-2003, 02:08 PM

LD 20
CHG
2616
xxxx put TN number of secty phone here
ECHG YES
ITEM KEY 8 SCR xxxx x=boss main on key "0" ext number
ITEM KEY 9 SCR xxxx x=boss second number on key "1"

[Edited on 22/1/2003 by acewarlock]

[Edited on 22/1/2003 by acewarlock]

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