John_In_Dakota

The 4 digit number it is dialing, is that a phantom DN?
Is the Device Type set to Digital or numeric pager?
Is the Days Active setup?
Is the Remote Notification box checked?

I am running this version:
CallPilot Manager version 02.01.27.15

rayva

Thanks, I can now dial out. I had to set the NCOS & TGAR values of the call pilot ports to allow calls out. The callPilot ports are phantom DNs
I still have additional problems. I do not get any errors, the callPilot will call my pager number, once connected to skytel, I do not believe the right sequence of numbers are being entered to allow a page to be sent.

The 4-digit number was just for testing. It was an internal real DN
I am trying to call a skytel pager.
I have tried the device type as alphanumeric, digital or numeric without success.
I have the days active from 5:00 to 23:00 Mon - Fri
The Remote Notification box is checked.
I have configured my mailbox an executive user. This allows remote notification. I have the PIN termination set to the pound sign (#)

I still have not figured out how to get the notification to my pager.

I am also running CallPilot Manager version 02.01.27.15

Here is an example of what I would like the remote notification to perform.

Step 1: Dial my pager number 1-800-XXX-XXXX
Step 2: Pin Number and Pound sign: XXXXXXX #
Step 3: Numeric message: 1 #
Step 4: Enter Number: 703-XXX-XXXX
Step 5: Hang Up

Can CallPilot perform all these steps?
Is there a better way to get remote notification to my pager?

Thanks, Scott in VA

John_In_Dakota

If this is the way it is setup this should work. How ever, you will need to put in a "8" or "9" in front of your toll free number to get an outside line off the switch.

rayva

I can call out without any problem.

How do I setup the sequence after the callPilot connects to the skytel Pager number?

I need to perform steps 1 - 5 in my previous post.

The callPilot is calling out to the target number.
The pager never gets the appropriate sequence of digits from the callPilot to send the notification to my pager.

CallPilot manager will not allow me to enter any # signs (terminations) in the target number or callback number.

I am ready to get a nortel engineer on-site to help me set-up the remote notification to pagers.

Thanks, Scott