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Old 08-29-2004, 09:03 PM   #1 (permalink)
mac11
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I just installed a sig server. I am running Succession 3 on a 1000M Cabinet. It has an SMC card. The i2004 phones are working fine, but as soon as I turn on the gatekeeper functionality on my sig server I start to get the following 3 messages every 10 seconds.
29/08/04 16:43:26 LOG0003 GKNPM: gkDbmNpmRRQ:
DBM_NPM_RC_invalidAlias 0
29/08/04 16:43:26 LOG0005 GKNPM: RAS FAILURE: RAS_TYPE :
RRQ,Reason=invalidAlias,SrcIP=208.6.214.36:1719
29/08/04 16:43:26 LOG0003 NPM: cmEvRASReject: GK 208.6.214.37
Registration rejected

I don't see where the invalid alias message comes from. The TLAN node IP is .36 and the TLAN voice IP is .37. The GK is also .37 as per the IP Peer NTP.

I have included info from the sig server and the SMC card. If anyone can see an obvious config problem it would be appreciated as I have very little hair left to pull out!

Gatekeeper Info
---------------
GK Version : 2.11.03
GK Role : Primary GK
Status : Active
Alt GK status : GK_OUT_OF_SERVICE
SS Role : Leader SS
Primary GK IP : 208.6.214.37(1719)
Alternate GK IP : 0.0.0.0(1719)
Alt-GK Switchover: Permanent in service is (OFF)

Npm status: Active
Active GateKeeper: 208.6.214.37 (primary)
GateKeeper registration status: not registered, TTL: 3595 secs, re-register: 8 secs
Channels Busy / Idle / Total: 0 / 382 / 382
Stack version: RadVision 4.1.0.19
Channel tracing: -1
Signaling Server H323 ID : SSE_Node1_ldr

SSE> itgCardShow

Index : 1
Role : Leader
Node : 1
Leader IP : 208.6.214.36
Card IP : 208.6.214.37
Uptime : 0 days, 0 hours, 46 mins, 40 secs (2800 secs)
Codecs : G711Ulaw(default), G711Alaw, G711CC, T38FAX

SSE> IPInfoShow
Maintenance Interface = fei0
Maintenance IP address = 10.1.7.138
Maintenance subnet mask = 255.255.255.0
Voice Interface = fei1
Voice IP address = 208.6.214.37
Voice subnet mask = 255.255.255.224

SSE> electShow
Node ID : 1
Node Master : Yes
Up Time : 0 days, 1 hours, 54 mins, 57 secs
TN : 00 00
Host Type : ISP 1100
TLAN IP Addr : 208.6.214.37
ELAN IP Addr : 10.1.7.138
Election Duration : 15
Wait for Result time : 35
Master Broadcast period : 30
===== master tps =====
Host Type TN TLAN IP Addr
ISP 1100 00 00 208.6.214.37
Next timeout : 29 sec
AutoAnnounce : 1
Timer duration : 60 (Next timeout in 42 sec)
====== all tps ======
Num TN Host Type ELAN MAC TLAN IP Addr ELAN IP
Addr Up Time NumOfSets TimeOut
001 00 00 ISP 1100 00:02:b3:f1:d7:e2 208.6.214.37 10.1.7.138
000 01:54:57 3 0
002 04 00 SMC 00d8:d0:6b:7b 208.6.214.35 10.1.7.133
000 0132 0 2
====== All cards in node configuration are registered ======

SMC> itgCardShow
Index : 2
Type : EXUT
Role : Follower
Node : 1
Leader IP : 208.6.214.36
Card IP : 208.6.214.35
Card TN : Slot 4
Card State : ENBL
Uptime : 0 days, 0 hours, 4 mins, 47 secs (287 secs)
Codecs : G711Ulaw(default), G711Alaw, G711CC, T38FAX
ELAN (ixpMac1) stat: 10 Mbps, Half duplex (Carrier OK)
TLAN (ixpMac0) stat: 100 Mbps, Full duplex (Carrier OK)

SMC> IPInfoShow
Maintenance Interface = ixpMac1
Maintenance IP address = 10.1.7.133
Maintenance subnet mask = 255.255.255.0
Voice Interface = ixpMac0
Voice IP address = 208.6.214.35
Voice subnet mask = 255.255.255.224
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Old 08-30-2004, 04:39 PM   #2 (permalink)
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Have you been able to log into Element Manager yet,using the PWD1 code?. I seem to remember that the passcode had to be a length of 8 or more.
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Old 08-31-2004, 08:06 AM   #3 (permalink)
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Changing a Power card

Have you setup your RAS domain in the gatekeeper yet?
You will need to do this even if its the only Sig Server in the system.

Good luck.
GD
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Old 08-31-2004, 11:21 AM   #4 (permalink)
madhu
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Is this system a stand alone system or is it supposed to talk to an endpoint ?
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Old 08-31-2004, 01:58 PM   #5 (permalink)
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DB, electrojoe and madhu,
Thanks for listening in. Yes I am in with element manager.
I did not setup a RAS domain. It is the only sig server. I will check that RAS domain out. At present it is the only system but as soon as I resolve this issue I will be looking at setting up a residential/SOHO VoIP gateway that supports analog phones. Any tips there (assuming I resolve the current problem would be appreciated.
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Old 08-31-2004, 03:11 PM   #6 (permalink)
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Re: RE:

I setup a RAS domain but the messages persist. Is there something special I need to associate with the domain?
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Old 09-01-2004, 12:41 PM   #7 (permalink)
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Well the messages were in fact caused by having no endpoint defined in the gatekeeper for the sig server. It is also necessary that the endpoint alias match the H323 ID of the sig server because if it doesn't then the messages persist. Thanks for leading me there guys.
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