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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: blocking, calls, incoming |
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| | #1 (permalink) | ||||||||
| Senior Member ![]()
Rep Power: 5 ![]() | I have problem of incoming calls to CONSOLE. People from outside mistakenly call to unknown DNs which are not created in the PBX but, my Option 11c -2540B converts all unknown DNS to CONSOLE. So, how can I block those calls not reach to CONSOLE and get them BSY tone. Thanks for your help. Hassan | ||||||||
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| | #2 (permalink) | ||||||||
| Senior Member Fletch is Nortel E911 PLM
Location: NORTEL - NJ Rep Power: 7 ![]() | Problems programming ACD phone This is controlled by your Intercept Data programmed in you CBD in LD 15, and printed in LD 21. TYPE INT_DATA CUST 00 ACCD OVF OVF OVF OVF CTVN OVF OVF OVF OVF <<<<< CTVN Call to Vacant Number MBNR OVF OVF OVF OVF CTRC OVF NAP OVF NAP CLDN NAP OVF NAP NAP NINV OVF OVF OVF OVF NITR OVF OVF OVF OVF NRES OVF OVF OVF OVF NBLK OVF OVF OVF OVF RCLE ATN OVF ATN ATN By setting your CTVN to OVF for every call origination type, you will accomplish what you want to do __________________ Fletch Nortel Emergency Services PLM For more on Nortel E911 Solutions on the web: http://nortel.com/e911 Check out this month's E911 Talk podcast at Nortel E911 Talk Podcasts | ||||||||
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| | #3 (permalink) | ||||||||
| Senior Member ![]()
Rep Power: 5 ![]() | Mens Rules Mr. Fletch Thank you very much for your info. Following your instruction I made changes and it is OK w/successfull. I would like you to give me what does mean appreviated words; ATN = ATTENDANT NAP = ? OVF = ? Your reply is much appreciated. Hassan | ||||||||
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| | #5 (permalink) | ||||||||
| Senior Member Fletch is Nortel E911 PLM
Location: NORTEL - NJ Rep Power: 7 ![]() | And these apply to calls from: Station Attendant Consoles TIE Lines DID Lines In that order. So as an example: OVF OVF ATN OVF Would provide overflow to all calls except those comming in on TIE lines. They would intercept to the Attendant. __________________ Fletch Nortel Emergency Services PLM For more on Nortel E911 Solutions on the web: http://nortel.com/e911 Check out this month's E911 Talk podcast at Nortel E911 Talk Podcasts | ||||||||
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