Max and MTE - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

mayberry111 · 01-15-2003, 08:30 AM

We have MTE on some workstations and has worked good up to yesterday. We started using DHCP on our network with some reserved addresses. MAx is using a static address. Since the change MTE will not work. I am unable to ping the max. Max will not ping my workstation. I have moved it to different segments on the switch, changed ip addresses, rebooted max, shut it off and restarted and nothing works. We also changed the transceiver module on the max. That module has the receive light steady amber and the transmit light is out.

I can put a workstation in the hub where the max is and hit the domain.

Advice????

rhack · 01-15-2003, 08:50 AM

First off, Max 10 is the only version that supports DHCP. Your MTE workstations will need static IP's if you are running Max 9 and lower.

Have, you verified your default gateway in the max, and subnet mask? Have you tried pinging out of the max, have you used the netstat command from max to see what the network status is from the max perspective?

rhack · 01-15-2003, 08:55 AM

One more thing, what kind of error messages are you seeing in your max eror log?

mayberry111 · 01-15-2003, 10:32 AM

I actually found the issue. The transceiver is 10 baseT and the switch 100. I dialed the port down on the switch and it works. Thanks for the responses!

rhack · 01-15-2003, 01:24 PM

Glad you found your problem. One word of caution though if your MTE clients are using DHCP. When you do a CTRL-P to create a locally attached printer, Max stores the IP address associated with your MTE session. Say you created a printer named Mayberry_PRT while the PC was using IP address 132.200.25.70. Max now knows when printing to Mayberry_PRT to spool to 132.200.25.70. Now you come in tthe next day and turn your PC on, and the PC is assigned 132.200.25.73 via DHCP, you then try to print a report to Mayberry_PRT; you will not receive your report. The reports will get spooled with nowhere to go.

Max 10 associates the printer you create with the MAC address of your network card.

slagburn · 10-08-2003, 12:41 PM

BTT

Relatively new to the world of MAX and wondering how to remove a printer once its been created in the above mentioned situation. I have a bunch of printer IP assignments in MAX but the MTE clients are long gone.

System is MAX 9.20

Thanks in advance.

Tim

mrmike · 10-08-2003, 04:33 PM

Shut down the max, it must be offline

Go into port assigments and the printers will be there.

Delete them from there,

ALL QUEUED PRINT jobs will go to the default printer.

If you want to get rid of them first,
go into diagnostics, and view print queues, delete the jobs,
and then delete the printers

slagburn · 10-09-2003, 02:43 PM

Thanks. I'll give it a shot when they figure out the OT situation.

Tim

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