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Old 01-14-2003, 01:51 PM   #1 (permalink)
Wildman
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We have users at a Help Desk who have 3904 phones. Some of their lines are the Help Desk extensions while a couple are their personal lines. Is there a way to restrict the phone's incoming call log so that it shows only the calls coming in to the private lines? It seems that the feature is set to record all calls coming into a particular phone set, no matter which line the calls comes in on, and that there's no way to change that. But I thought I'd ask the experts.
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Old 01-14-2003, 02:03 PM   #2 (permalink)
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Remote extensions

Sorry Wildman. That is one of the downfalls of the 3904. The Call log records all the calls to all the lines on the phones. There isn't a way to restrict that. Maybe in a future release.

AB
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Old 01-14-2003, 02:18 PM   #3 (permalink)
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3904 Call Log

That's what I thought. Thanks for the confirmation, AB.
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