| |||||||||
![]() | | ||||||||
| |||||||||||||||
| |||||||||||||||
| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: 3903, 3904, called, info |
![]() |
| | LinkBack | Thread Tools | Display Modes |
| | #1 (permalink) | ||||||||
| Senior Member ![]() Ancient1 is Still feeling NON-supporter status.
Location: Space, the final frontier. Rep Power: 5 ![]() | I have several 3903 and 3904 phones that the attendants are not always at their desk. The numbers they have on the phones are for different "reasons". The problem I am having is that when someone calls and the attendants are not at their desk the call log shows who called, time and what number they called from. What is does not show is what number was called. Since the different numbers on the phones concern different types of problems the attendants want to know what number was called in the call log. Is this possible? ( ex: 1100=help desk, 1300=scheduling, 1600=security. When they look at the call log they want to know what number was called so they will be better prepared for the problem). Not all folks leave messages and the attendants want to be able to call people back with some idea of why they are calling them back. Does this make any sense? If not, say so and I will try this again! 61C, callpilot 2.07 | ||||||||
| | |
| | #2 (permalink) | ||||||||
| Junior Member ![]() Spanton has no status.
Location: New Jersey Rep Power: 6 ![]() | I understand what you are asking but I don't think it is possible without using a CDR system that collects and store this information and even then it is not real time. __________________ Believe those who are seeking the truth; doubt those who find it.---Andre Gide | ||||||||
| | |
![]() |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| HOW to inform that the called party is on the phone? | NOSDE | Meridian Systems | 2 | 11-03-2003 06:05 AM |
| 3903 Repair? | MJPearson | Meridian Systems | 3 | 05-05-2003 07:44 PM |
| ITG Question | Spanton | Meridian Systems | 3 | 05-01-2003 11:31 AM |