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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 01-10-2003, 06:38 PM   #1 (permalink)
ChrisW
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Inport with ASA

is it possible to config. a phantom number with both direct call forward and call forward??
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Old 01-10-2003, 07:31 PM   #2 (permalink)
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External forwarding.

NO.

DCFW is all a phantom TN will take.

Think about it, how would you activate a CFW on a TN that doesn't physically exist?

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Old 01-10-2003, 07:50 PM   #3 (permalink)
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2nd Line Calller ID info sent is wrong

can't u do this by remote call forwarding?
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Old 01-11-2003, 12:02 AM   #4 (permalink)
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2nd Line Calller ID info sent is wrong

NO!!!!

If we are still talking about phantom TN's they are only set to DCFW.

Are you sure that we are speaking the same language?

What is your definition of phantoms?

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Old 01-11-2003, 08:24 AM   #5 (permalink)
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phantom no. config.

ok , basically the situation i have is that they have a helpdesk ext. , that is dcfw to a hunt group number(on a phantom tn).........however , when they are out of the office at lunch etc they want to be able to call forward themselves to a mobile number. Is the only solution to put the helpdesk extension onto a physical phone set so thy can change the call forwarding themselves?
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Old 01-11-2003, 10:24 AM   #6 (permalink)
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incoming number names

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Old 01-11-2003, 10:27 AM   #7 (permalink)
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phantom no. config.

Yes, that is a solution, however if it is the main extension then it won't work, because it will foward all callls to that number.
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Old 01-11-2003, 10:29 AM   #8 (permalink)
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phantom no. config.

ever thought about ACD :question:
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Old 01-11-2003, 03:20 PM   #9 (permalink)
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External forwarding.

Chris
The answer to your original question is yes.
You can have both DCFW and regular CFW on a phantom TN and use Remote Call Forward. The Remote Call Forward overrides the DCFW until it is cancelled.
Try it!
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Old 01-11-2003, 03:48 PM   #10 (permalink)
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phantom no. config.

You definitely can have both a CFW and a DCFW on a phantom. I have used this quite a few times for similar situations as described above. A ffc will definitely overide the DCFW until it is cancelled. Jack, give it a try and you will see.
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