mark@stjoes

I can not give you any answers on this one because I have been having PRI 227s for over a year now on a pri's going to a cisco call managers. I have had both Cisco and Nortel together on a conf call and still did not get a solution, It happens on my switch when a Cisco phone calls a Nortel phone and recieves buzy tone. I will be tracking this thread and hope you get more answers than I.

pbxn

I have a very bad feeling that I will have to build a new route, than move all 10 loops associated with that woute to the new one. Sounds too much like work too me, hehe.

pbxn

Well, here is what I have found out so far. I cannot change the BCOT # (last prompt under the ISDN portion of a route), either on the route, or creating a new one altogether. I checked my pkgs, to make sure I have the ISDN pacakage, which I do. THe BCOT prompt by default is set to 0. If you have a trunk group, in my case the hospitals outgoing route, that gets hammered by calls, you probably will get the PRI227. The BCOT needs to be changed to allow a higher threshold to prevent the PRI code yadayada..
When the PRI codes came back this morning, I enabled DCH messaging to see what the DCH is doing. Since it my main outgoing route, it printed out about 20 pages + before I could disabled the reporting, what a pain. I will go through the messaging, to see if there is something else that will point me in a good direction. I will post later with what else I find, if anything. I may have to get Nortel involved so that should make my afternoon fun, hehe.