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Old 02-25-2004, 11:24 AM   #1 (permalink)
DarrenFlynn
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Help Installing Symposium Exp client

Hi All, im based in Ireland and i was wondering if any you guys know if Nortel or any authorised vendor for Nortel in Europe will be supporting Voice Mail after the September deadline Nortel have given. Is September the deadline for Europe as well?? Any info would be great. Tks in advance.
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Old 02-25-2004, 11:31 AM   #2 (permalink)
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I will quote news source on this:

Quote:
Nortel Networks will stop selling its popular Meridian Mail system in Q4 2004, but will continue supporting it until 2009. The company is offering discounts of 45% to 60% to its 50,000 Meridian Mail customers, to encourage them to switch to CallPilot 2.0.
Meridian Mail is SUPPORTED until 2009. It will not be sold after Q4 of this year.

Does that help?


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Old 02-25-2004, 11:38 AM   #3 (permalink)
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Hello to all

Hi SD, thats great. Thanks for that. I was told here in Europe none of the Vendors will support it after Q4 - So scarred i was to hear, but feel a little better to know the support channels will remain open as i have 25 sites accross Europe to support.

Tks again
DF
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Old 02-25-2004, 12:00 PM   #4 (permalink)
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Clarification on SD's statement:

Nortel Networks provides support to authorized distributors. Distributors and/or resellers provide support to customers. Nortel will continue to provide support on Meridian Mail systems to distributors until 2009. The decision on whether or not to provide support to customers and under what terms and conditions depends upon the distributor/reseller.
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