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| Tags: external, forwarding |
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 01-06-2003, 12:19 PM | #1 (permalink) | ||||||||
| Junior Member 
Location: Carthage, Mo. Rep Power: 7  Country:  | For when you have a half hour or so and need a good laugh Here is an odd one for you all. We are having problems calling an ext. and have it forward of site. The setup is 3 opt. 11's all networked through an 81c. St.Paul,11c,25.15, is where we are trying to get to a home office. When we call the station number 48xxxx, from the 81c,25.40 in Monett the call goes through to the house. When we call from our charlotte office, 11c 25.30, the call goes through to his house, but when we call from Birmingham, 11c,25.30 we get a recording saying to dial a 1 or 0. From Mon, or Char, the call is going to St.P. and going out on a local there, but tracing the call from Birm. it is actually trying to go out a Birm local trunk. They can dial other ext.s in St.P, so the CDP's are routing correctly. Any thoughts?? Thanks in advance. Jim  | ||||||||
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| 01-06-2003, 12:32 PM | #2 (permalink) | ||||||||
| Senior Member   jack has no status.
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 12 | UNEMPLOYED I'd re verify the CDP making sure that the RLI isn't different than the other ext's. There has to be a reason that this one is hittin a local trunk vs the point to point, look for DGT entries within the RLI. Jack __________________ Dogs rollover Phones hunt | ||||||||
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| 01-06-2003, 12:36 PM | #3 (permalink) | ||||||||
| Junior Member
Location: Carthage, Mo. Rep Power: 7 Country: | External forwarding. Jack, I failed to mention that the rdb's for Birm. and Char are identical except ACOD, as are the two routes at the 81c end. There is only one CDP entry for this site, 48, ALL 48xxxx numbers use the same route. The only thing is this particular ext. is CFW to an external number, and for some reason the Birm. switch is routing it out a local in Birm. instead of a local in St.P. Jim :casstet: | ||||||||
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| 01-06-2003, 01:10 PM | #6 (permalink) | ||||||||
| Senior Member jack has no status.
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 12 | CICS 4.1 FAX machine programming!?!?!?! Jim, Couple other thoughts, In the RDB is it set to look at the point to point & then step to the local trunks? Verify the NCOS and TGAR/TARG's involved, could be the reason that the call is being rejected. In the CDB of StP. are you set for CFF or CFO? If these are PRI point to points turn on the incomming monitoring of the D from StP & see why the call isn't being processed. Intriguing!! Jack __________________ Dogs rollover Phones hunt | ||||||||
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| 01-06-2003, 02:37 PM | #7 (permalink) | ||||||||
| Junior Member
Location: Florida, Where old phonemen go to die Rep Power: 7 Country: | Outside Paging If you unforward the phone and then you can call that phone, then the problem is with the switch where the phone is located. check the CLS it should have CFXA on the phone | ||||||||
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| 01-06-2003, 02:41 PM | #8 (permalink) | ||||||||
| Junior Member
Location: Carthage, Mo. Rep Power: 7 Country: | External forwarding. The call is forwarding correctly when called from two of our other offices, so that should eliminate any problems in St. Paul. I did an enhanced trace on the Birmingham site and the call goes out of Birmingham on the P-P t-1 as it should, but then that connection drops, and it connects to a local trunk to try to dial the CFW dn from the set in St. Paul. Jim | ||||||||
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