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Old 01-30-2004, 07:08 PM   #1 (permalink)
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Sorry guys, didn't know where eles to place this so that eveyone will read. If you PM me I can send you the full five page artical


Bulletin P-2004-0022-NA CallPilot Page 1 of 5
Product Bulletin
Bulletin Number: P-2004-0022-NA
Issue: 1.0
Date: 28 January 2004
CallPilot SMDI Modem Replacement
Introduction
The General Datacomm 28.8K Standalone SMDI modem (A0620530) used on the CallPilot
1002rp Rackmount platform for SL-100 SMDI connection has been discontinued and replaced by
the Telenetics V.3600 33.6K Standalone SMDI modem kit (NTRH909. Effective January 19,
2004, all new CallPilot SMDI Modem kit shipments include the new Telenetics V.3600 33.6K
Standalone SMDI modem.
Reason for Replacement
The change is due to component obsolescence. The current General Datacomm 28.8K
Standalone SMDI modem (A0620530) is no longer available from the Original Equipment
Manufacturer (OEM).
CallPilot Ordering Packages Affected
The merchandize (new order, field replacement and sparing) ordering codes affected are as
follows:
Current Modem
CPC Description
A0620530 Modem for SMDI link in T1 Application
Replacement Modem Kit
CPC Description
NTRH9098 CallPilot SMDI Modem Kit (includes qty-1 each of the following):
A0761368 Telenetics V.3600 33.6K Standalone modem P01007129 CallPilot SMDI Modem Setup Document
The new Telenetics V.3600 33.6K Standalone modem is fully compatible with the current General
Datacomm 28.8K Standalone SMDI modem.
Reference and Related Documents
Reference NTP 555-7101-224 CallPilot Installation and Configuration Part 3 T1/SMDI and
CallPilot Server Configuration, Chapter 2 “Connecting the CallPilot server to the T1/SMDI Switch”
for modem installation information. For detailed Telenetics modem setup information, refer to
Appendix-A. This information is also provided within document P01007129 CallPilot SMDI
Modem Setup Procedure document that is provided with each modem shipped.
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Old 01-30-2004, 07:32 PM   #2 (permalink)
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Gei - Thanks for the update. Feel free to post items like this as news. Just click on the Add News link under the Interact portion of the Main Menu.

If you have problems let us know. You can also view the Help file on the main page - just under the disclaimer - if you're "Flash" ready..

I posted it for you..you should see it on the home page.

Thanks again,
Chas2002
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