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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
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 12-19-2002, 10:44 AM | #1 (permalink) | ||||||||
| Senior Member    jack has no status.
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 12  | Assigning a Pre-Translation Group to a 500 Set Got a call that our inhouse legal folks, they wanna play a RAN msg to the effect that your call willl be recorded. This RAN will only be used by about 400 trader/broker types spread out over 5 switches. Callers reach these folks via DID's over pri's. Current setup is that these folks share same inbound routes as everyone else. One idea that came to mind was setup IDC table to acd q. ACD q in Nite with both a nrrt and ncfw to thier real number. This method will req. a 1 to 1 IDC to acd q relationship. While I'm fairly confident that this will work, I feel that thier should be an easier way. Thoughts? Thanks in advance!! Jack __________________ Dogs rollover Phones hunt | ||||||||
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| 12-19-2002, 01:54 PM | #2 (permalink) | ||||||||
| Junior Member  Buckshot has no status.
Location: East Coast Rep Power: 7 Country:  | voip probs during high call volume Are your broker DID numbers in succession or spread out? I think you can do a IDC table, with a range (44xx to 55xx), instead of each individual number (which is going to be painstaking). | ||||||||
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| 12-19-2002, 05:30 PM | #4 (permalink) | ||||||||
| Junior Member
Location: Seattle, Washington Rep Power: 7 | I know they are out there Your method is the best. be sure to check the number of acddn you are lisenced for. Also, this may be a lot of traffic to your RAN - be sure you have enough trunks to handle. Good luck | ||||||||
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| 12-19-2002, 10:15 PM | #5 (permalink) | ||||||||
| Senior Member   gei_spot is going phishing
Location: Somewhere in this vast universe on a little rock that looks like a grape. Rep Power: 12 Gender:  Country:  | Training January 27 thru 31st Jack, I like your idea, lets see what comes out of it. __________________  I'm a member of the "PbxInfo Gang" | ||||||||
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| 12-20-2002, 12:30 AM | #6 (permalink) | ||||||||
| Senior Member jack has no status.
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 12 | Training January 27 thru 31st YIKE's!!!!!!!! You all were supposed to come up with a better method  Thanks again!!!!!!!!!!!!!!!! Jack __________________ Dogs rollover Phones hunt | ||||||||
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| 12-20-2002, 02:36 PM | #7 (permalink) | ||||||||
| Moderator  John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 13 Gender:  Country:    | Training January 27 thru 31st Jack, Yours looks like the way to go. Reusser is correct on the trunks for RAN. Make sure you have plenty to use. Good Luck. __________________ Thankful for everything...at least today. | ||||||||
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