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Old 12-18-2002, 09:12 AM   #1 (permalink)
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a couple of my voip phones are not receiving incoming calls. It seems to be while we have a high volume of calls. When ringing phone is picked up, a series of beeps are heard. These beeps can also be heard in voicemail. Getting two errors at the same time as voip probs -- aud315 and aud335 an electronic call register is floating around ??

would appreciate some help, thanks
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Old 12-18-2002, 04:19 PM   #2 (permalink)
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Which VoIP application are you referring to?
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Old 12-18-2002, 05:24 PM   #3 (permalink)
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nortel option 11c , 2 itg cards, business policy switches over fiber
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Old 12-19-2002, 08:42 AM   #4 (permalink)
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Report to your channel and suggest that they consider MPLR15559 and MPLR15572.
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Old 12-19-2002, 08:58 AM   #5 (permalink)
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i don't understand the suggestion
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Old 12-19-2002, 12:44 PM   #6 (permalink)
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I had the same problem last night and it was not during a high volume period
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Old 12-19-2002, 12:53 PM   #7 (permalink)
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voip probs during high call volume
GW is suggesting that you contact your vendor & ask then to check out the patches taht he refferencess to see if they will help with your issue.

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Old 12-26-2002, 10:40 AM   #8 (permalink)
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after more research, I found that only one line is receiving the beeps. My guess is that it was a fax machine....will contact vendor about patches, however, as lost connections are still an issue
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