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| Tags: call, forwarding, mcr |
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 12-17-2002, 10:50 AM | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  | Night DCNO in RDB I need to know if this scenario is possible, as I can't seem to find any support for it. A department in our ISP has a MCR DN appearing on multiple phones as listed below. DN 2674 CPND NAME PTD Network Control Cntr XPLN 24 DISPLAY_FMT FIRST,LAST TYPE SL1 TN 052 0 05 10 KEY 03 MARP DES PBX 23 OCT 2002 (3903) TN 036 1 05 14 KEY 02 DES PBX 23 OCT 2002 (3904) TN 036 1 05 13 KEY 02 DES PBX 23 OCT 2002 (3904) TN 036 1 05 11 KEY 02 DES PBX 23 OCT 2002 (3904) TN 036 1 05 10 KEY 02 DES PBX 23 OCT 2002 (3904) TN 036 1 05 09 KEY 02 DES PBX 23 OCT 2002 (3904) TN 036 1 05 05 KEY 02 DES PBX 23 OCT 2002 (3904) TN 020 1 08 00 KEY 02 DES PBX 23 OCT 2002 (3904) At certain times they would like to forward the DN to a conference room. The MCR Marp appears on a set that is also used to provide short hunting to LHK 2 for a seperate SCR DN. DES PBX TN 052 0 05 10 TYPE 3903 CDEN 8D CTYP XDLC CUST 0 FDN 2701 TGAR 3 LDN NO NCOS 3 SGRP 0 RNPG 14 SCI 0 SSU XLST CLS CTD FBD WTA LPR PUD MTD FNA HTA ADD HFA GRLA CRPA STSA MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LND CNDA CFTD SFA DDV CNID CDCA MSID DAPA BFED RCBD ICDA CDMA MCTA CLBD AUTU GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHA DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN CPND_LANG ENG RCO 2 HUNT 000 LHK 2 PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP MLNG ENG DNDR 0 KEY 00 SCR 2157 52 MARP CPND NAME Penteledata R & D XPLN 17 DISPLAY_FMT FIRST,LAST 01 SCR 2197 52 MARP CPND NAME Penteledata NCC XPLN 15 DISPLAY_FMT FIRST,LAST 02 SCR 2409 52 MARP CPND NAME Penteledata NCC XPLN 15 DISPLAY_FMT FIRST,LAST 03 MCR 2674 52 MARP CPND NAME PTD Network Control Cntr XPLN 24 DISPLAY_FMT FIRST,LAST 04 05 06 07 08 09 10 11 12 13 14 15 16 MWK 2701 17 TRN 18 AO6 19 CFW 16 2223 20 RGA 21 PRK 22 RNP 23 24 PRS 25 CHG 26 CPN 27 CLT 28 RLT 29 30 31 DATE 23 OCT 2002 According to the Feature Guide under Call Forward All Calls, only calls to the Prime DN are forwarded. The only option I can see is setting up a separate set with the MCR DN set up as the MARP and Prime DN to use for forwarding. Thanks for any input. | ||||||||
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| 12-17-2002, 01:36 PM | #2 (permalink) |
| Junior Member | ACD - MQA (Multi Queue Assignment) Tn 52-0-5-10 is the prime phone for 2674, so if you FWD this phone to the conf rm it should go there. why not just try it. Any phone that has a key that is MARP then that is the phone that controls that DN. [Edited on 17/12/2002 by acewarlock] |
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| 12-17-2002, 02:12 PM | #3 (permalink) | ||||||||
| Junior Member
Rep Power: 0 | ACD - MQA (Multi Queue Assignment) I already tried that. When the Forward is set only calls to the DN on Key 0 forward. A call to another DN on the phone follow the standard FDN prompt and forward to DN 2701. The feature guide states under Call Forward All Calls, only calls to the Prime DN or any single-appearance DN on the telephone are forwarded. I also assumed that due to the MARP that TN 52-0-5-10 has for MCR DN 2674 that Forward would apply to incoming calls even though it is not on Key 0. According to the Feature Guide under Prime Directory Number the bottom key on a Meridian 1 proprietary telephone is the Prime DN and only one is allowed per telephone. Well it looks like I answered my own question. I knew if I babbled long enough I might find it. | ||||||||
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| 12-17-2002, 03:08 PM | #4 (permalink) | ||||||||
| Senior Member 
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 10 | Night DCNO in RDB You got it, only key 0 will fwd. I guess you could also put the MCR on the conf. phone, although I'm not sure how productive the meeting would be. Jack __________________ Dogs rollover Phones hunt | ||||||||
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