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| Tags: busy, transfer |
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 12-11-2003, 08:13 AM | #1 (permalink) | ||||||||
| Junior Member
Location: Baton Rouge, LA Rep Power: 6  | This is probably something simple, but I haven't solved it yet. Any reason why a call transferred to a set gets a busy signal? The set we are trying to transfer to is a 2008. I've tried it several times from different sets, there is no one on the phone when I attempt the transfer. The set is not forwared either, during attempted transfer. Thanks for your help. DES CLAUS TN 008 0 06 03 TYPE 2008 CDEN 8D CTYP XDLC CUST 0 FDN TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 0 SCI 0 SSU XLST CLS CTD FBD WTA LPR MTD FND HTD NDD HFD MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD CCSD SWD LND CNDD CFTD SFD DDV CNID CDCD MSID DAPA BFED RCBD ICDD CDMD MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN RCO 0 HUNT PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP DNDR 0 KEY 00 SCR 5525 0 MARP CPND NAME Santa Claus XPLN 11 DISPLAY_FMT FIRST,LAST 01 SCR 5495 0 MARP CPND NAME Jiminy Cricket XPLN 23 DISPLAY_FMT FIRST,LAST 02 TRN 03 AO6 04 MSB 05 06 ADL 16 07 CFW 4 0 DATE 19 NOV 2001 | ||||||||
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| 12-11-2003, 08:31 AM | #2 (permalink) |
| Senior Member  | Transfer gets busy? You could have a few things happening. 1) The set you are transferring from may not have XFA in the class of service. 2) The call you are trying to transfer may already have multiple parties and therefore you would need to use the Conference key then drop off of the connected conference call. 3) You could have network blockage and all of your Conf/TDS loop timeslots could be in use. You would be able to see this if you go to LD 2 and invoke your reports. That is all that I can think of off of the top of my head. Look in to these options and post back with more detail if you still don't find your issue. Rachelle __________________ No matter where you go, there is the Ladies Love Marty Fan Club.  |
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| 12-11-2003, 08:52 AM | #5 (permalink) | ||||||||
| Junior Member
Location: Baton Rouge, LA Rep Power: 6 | Yup, it was something easy. Thanks for all the help, Rachelle you hit the nail on the head. Apparently MSB was activated on the phone, odd though, no one said anything about not being able to call that extension, only being able to transfer calls. Thanks for the help! I was banging my head against the wall on this, not even sure how MSB got on this set, I rarely use it on 2008s. Thanks again! G | ||||||||
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