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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 11-20-2003, 10:38 PM   #1 (permalink)
epsilon6
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Is there any way to add an incoming call/extension to an already existing conference/conversation.

Here's a little bit more info:

Whenever we make a conference call, we are only able to make a conference call on outgoing calls only. However, if someone tries to call in, we can pick up the line, but cannot add it to the conference call. In order to get around this, we subscribe to a service from our local CLEC in which a group leader calls in first and then everyone else calls and joins in.

Is there any workaround where we can add an incoming caller to a conference call? If not, is there anyway thru Meridian Mail, Symposium or another mail server to establish this type of function (looking for budget items.)
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Old 11-20-2003, 11:04 PM   #2 (permalink)
John_In_Dakota
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I wonder if there is a way you can "park" the incoming caller and...

Hold on. Need to think on this one. What sort of system are you dealing with? Also, Rls and all that good info. Someone will have an answer.

John
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Old 11-21-2003, 07:45 AM   #3 (permalink)
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Job Hunting?

Option 61C RLS 25.30 with Meridian Mail R12
All phones are either a 2616 or M3904.

We do have the option to park call, but I dont think anyone has ever used this function before.
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Old 11-21-2003, 11:28 AM   #4 (permalink)
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John is right on the money here is how it works --

Your on established conf. call.

You recieve an incomming call on key 1 (or whatever key).

You press park twice -- this will park the call on your extension (Unless you have system park extensions defined (I've rarely seen any one build these though) which you can check in ld 50 SPDN if set to 0 (default) means none are defined.

Call is sent into space.

Back on the conference call, press conf. dial your SPRE Code + 72 & you'll get call back from space.

Pres conf. again and all parties are together.

Far harder to type than it is to do.

Post back with any questions.

Jack
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Old 11-21-2003, 11:46 AM   #5 (permalink)
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Look at Call Join...

If in an active Conference call with another call on hold either on a DN key or Call Waiting key, then hit the Conf key, hit the DN/CWT key, hit the Conf key again. Party is added to the conference.
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Old 11-21-2003, 12:01 PM   #6 (permalink)
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G,

Very kwel, but where is this feature documented at?

Thanks.

Jack
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Old 11-21-2003, 12:26 PM   #7 (permalink)
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Documented under Multi-Party Operations in the Features NTP.
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Old 11-21-2003, 12:56 PM   #8 (permalink)
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G,

Thanks!!!

I always read that as only being for 500/2500 sets

Learn something new about this box everday

Jack
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