Dongle holder - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Miramar · 11-19-2003, 03:53 PM

I am trying to locate the NT or Part number for a Dongle holder. Does anyone know what it is. I need to order one
Thank You

**Chas2002** · 11-19-2003, 04:22 PM

Don't see a part number - but my MAT dongle indicates that it's made by Rainbow Technologies "Sentinel Superpro".

Might want to visit their site: www.rainbow.com

jack · 11-19-2003, 04:55 PM

M,

What are you trying to do?

Jack

Miramar · 11-20-2003, 08:37 AM

J, I am getting massive ...Remote Side Health Change Errors, about 4 times every minute. The Verizon NOC has indicated that the Dongle holder need to be replaced

telecom116 · 11-20-2003, 10:28 AM

Where are these messages appearing? Popups, PC OS, manufacturer maintenance (i.e., Compaq/HP Insight Manager?

You won't just be able to get a new dongle overnight. Dongles usually contain a chip that is serial-number coded for a particular user and application. If it is defective, it will have to come out of Nortel. We went thru this on our first MAT install when somehow the dongle was lost between the vendor warehouse and our site. It took 2 months to get a replacement.

**Fletch** · 11-20-2003, 11:44 AM

I believe that the dongle in question is the Security ID Dongle for the PBX. This is a small round metal security chip resembling a large watch battery. This sits in a holder, which then plugs into the back of the pentium cards.

This should be available from your vendor, and if you have maintenance, covered by them I would think.

Miramar · 11-20-2003, 12:12 PM

Fletch, That is correct . It is the security Dongle and I cannot seem to find a part number to order one. It is the holder i am looking for

dixiedogger · 11-21-2003, 12:17 AM

I would think it would be your vendors problem to get the part number not yours. I know if it one of our customers it would be our problem.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Using Dongle connect to the USB to Parallel.	mai_roo_jak	Meridian Systems	2	10-24-2005 01:26 PM
OTM Dongle replacement	Nortel@Nima	Meridian Systems	2	03-11-2005 08:28 AM
OTM Dongle Problem	millhouse913	Meridian Systems	6	05-13-2004 03:08 PM
IODU/C can't see the Security Dongle	Rachelle	Meridian Systems	8	12-19-2003 12:03 PM
Shuting down and powering up a Opt.11c	ash1057	Meridian Systems	20	11-24-2003 04:15 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)