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Old 11-18-2003, 02:06 PM   #1 (permalink)
invaliduser
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SU10 - Symp 4.2
I just setup a analog line from scratch. Everything works even has a dial tone but when I call the number it does not ring. I tested with 3 different phones and they all dont ring. Is there something in the CLS that must of got disabled and needs to be enabled?

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Old 11-18-2003, 02:11 PM   #2 (permalink)
Bruce
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Analog line wont ring but everything works???
There is nothing in the programming that will turn off ringing on an analogue port. Your options are most likely
1/ a faulty port
2/ the ringer is turned off on the phone
3/ the phone doesn't have a bell circuit & needs an adaptor jack
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Old 11-18-2003, 02:20 PM   #3 (permalink)
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Make sure that you have a ring generator installed in the IPE shelf if this is bigger than an Opt. 11 switch.

Jack
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Old 11-18-2003, 07:26 PM   #4 (permalink)
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Does the DTR's have anything to do with this?
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Old 11-18-2003, 10:08 PM   #5 (permalink)
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Nope, they provide dial tone & receive your dialled digits. As Jack said, if it's an Opt51c up, you need a Ring Generator in the IPE shelf. On Opt11c/mini it's the power supply that provide rininging current.
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Old 11-19-2003, 04:50 AM   #6 (permalink)
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Maybe a stupid thougt, have you tried to answer the phone while it should be ringing to see if you got the right number installed?
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Old 11-19-2003, 10:40 AM   #7 (permalink)
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Not a stupid thought ICY, that was going to be my next question!!!
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