Needed: Refresher on Call Redirect by Time of Day. - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Pirates_Ghost · 11-14-2003, 02:17 PM

Anyone who knows this? (been YEARS since I programmed this last)

Here's the 411:

(Nortel 81 25.4 and Octel VM)

An ext. 12345 is for the Mail Center, open from 8am to 8pm. They have a VM for that Ext. (with a Day greeting)....They ALSO have a Vm for ext. 54321 (with a Night greeting)

What we would like to do is have the calls hit VM A from the 8-8 (or have option of picking up by live person)
AFTER 8pm, we would like the number to be redirected to VM B.
I know that Nortel will allow transfer (or redirect) by time of day, but can't remember how to do it...
Anyone?

**Chas2002** · 11-14-2003, 04:16 PM

I think you're looking for Call Redirection by Time of Day in Ld 15

REQ: CHG
TYPE: RDR
CUST ...

- CRTOD YES Call Redirection by Time of Day.
Alternate time option prompts are skipped if (NO) or <CR>
is entered
- - CRT0 SH SM EH EM Alternate time option 0, where: SH = starttime in hours,
SM = starttime in minutes, EH = endtime in hours and
EM = endtime in minutes in international time format (hour
from 00-23 and minute 00-59).
Enter “X” to remove current value and reset both the start
time and end time equal to 0.

- - CRT1 SH SM EH EM Alternate time option 1, where: SH = starttime in hours,
SM = starttime in minutes, EH = endtime in hours and
EM = endtime in minutes in international time format (hour
from 00-23 and minute 00-59).
Enter “X” to remove current value and reset both the start
time and end time equal to 0.

- - CRT2 SH SM EH EM Alternate time option 2, where: SH = starttime in hours,
SM = starttime in minutes, EH = endtime in hours and
EM = endtime in minutes in international time format (hour
from 00-23 and minute 00-59).
Enter “X” to remove current value and reset both the start
time and end time equal to 0.

- - CRT3 SH SM EH EM Alternate time option 3, where: SH = starttime in hours,
SM = starttime in minutes, EH = endtime in hours and
EM = endtime in minutes in international time format (hour
from 00-23 and minute 00-59).
Enter “X” to remove current value and reset both the start
time and end time equal to 0.

On your set enable to RDTA in CLS
Setup your AFD, AHNT, AEFD, and AEHT DN's

jack · 11-14-2003, 04:28 PM

TG/TP

The issue you are trying to deal with will need to be solved within the EVIL Octel system. IMHO.

You will need a conditional mailbox within EVIL Octel that will use a TOD schedule to determine which greeting to play.

Post back with any questions.

Jack

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