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| Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications |
| Tags: codes, err3036, err3037, getting, suddenly |
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 10-21-2003, 09:14 AM | #1 (permalink) | ||||||||
| Senior Member   Rachelle is curious
Location: Lou, KY Rep Power: 9  Country:  | The onsite person at my remote office did something that caused TTY's to Disable. In the process of trying to bring things back up before calling me he did a few things that I am not clear on. When I was finally called I was able to enable the tty for MATcdr and the tty for the HSL to MerMail. Almost as soon as I turned those two back on the ERR3036 and ERR3037 errors started. All of them are 24 2 15 and the final time slot is always different. Loop 24 is the receiving loop and this corresponds to our Local T1. Loop 2 is the sending loop and that is MerMail. What do I need to look at to clear this issue? Keep in mind I am two plane rides away from this site. Is this something that I can correct remotely? Is this something that I will need the onsite person involved in? These errors do not appear in the history file prior to my restoration of the TTYs. Rachelle __________________ No matter where you go, there is the Ladies Love Marty Fan Club. :bow2: :bow2: :bow2: | ||||||||
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| 10-21-2003, 09:57 AM | #3 (permalink) | ||||||||
| Senior Member Rachelle is curious
Location: Lou, KY Rep Power: 9 Country: | I have left a voice mail for the onsite person to check the cable and verify that it is completly plugged in on both ends. I will post back with the results. rlc __________________ No matter where you go, there is the Ladies Love Marty Fan Club. :bow2: :bow2: :bow2: | ||||||||
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| 10-21-2003, 01:20 PM | #4 (permalink) | ||||||||
| Senior Member Rachelle is curious
Location: Lou, KY Rep Power: 9 Country: | Do NOT open this Apparently it was the cable the FREAKIN' GENIUS AWARD goes to "jwood". Thanks for the tip. It has been 3.5 hours since the cable was checked and not a single ERR code has passed. rachelle __________________ No matter where you go, there is the Ladies Love Marty Fan Club. :bow2: :bow2: :bow2: | ||||||||
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