SCH5783 Error?? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Cflynt · 12-09-2002, 11:26 AM

I am trying to program up an I2050 set on a 81C PII. It is on release 25.40. When I enter I2050 as the type and then enter the Virtual TN I want it on it gives me an SCH5783 error. When I look up that error it says: SL-1 set cannot be located in a superloop.

I have another 81C at another office that isn't a PII version but it accepts the 2050 just fine. Does anyone know of a particular problem on the PII's or possibly a package I am missing or patch? It takes the 2004's no problem just not the 2050's.

Thanks for any help.

Chad

Bruce · 12-09-2002, 03:36 PM

Excuse my ignorance, but what is a i2050 or 2050 set

gwebster · 12-09-2002, 04:01 PM

i2050 is an IP softphone.

Cflynt · 12-09-2002, 04:01 PM

The I2004, I2002 and I2050 are Internet telephones for working with either Succession or a Meridian system with an ITG card installed for doing Voice over IP.

Chad

**Fletch** · 12-10-2002, 06:09 PM

i2050 is only valid on 25.40 systems. On 25.30 you provision both as an i2004 set.

Cflynt · 12-11-2002, 04:08 PM

Yeah it is a 25.40 only difference between the 81c I have i2050's working on is the PII processor. Don't know if I am missing something else or what. I am guessing there is some sort of patch for it.

Chad

Icy · 12-11-2002, 04:12 PM

I would bet it´s a patch thing. It often is

gwebster · 12-11-2002, 04:33 PM

Time to call in your vendor. You may even have some underlying corruption...

gwebster · 12-11-2002, 04:41 PM

Just talked to a Nortel contact. If you have version 1 of patch MPLR16603, then that is your culprit. You need to get the updated version of the that patch installed.

**Fletch** · 12-12-2002, 07:20 AM

I just ran into this YESTERDAY myself! Can you believe it?!

Gwebster is right. There is a patch MPLR16603_1.CPP that was written to deal with some corruption issues, and this causes the SCH5783.

The current version of the patch is MPLR16603_2.CPP. If you are using DepPak's, it is included in P16000_2.CPP automatically. (The DepPak's just went to version 2 a few weeks ago. This patch was a new additoin to the core pack.)

I tested this on my lab yesterday and confirmed this to be the case.

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