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Meridian Systems Welcome to the Nortel Meridian Forums Including Meridian Options 11-81C CS1000M Meridian Mail Call Pilot Companion and Sucession Hospitality OTM MAT MICB RAN NetGateway ..., and all other Applications

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Old 11-18-2002, 07:57 PM   #1 (permalink)
Tonka56
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Sacramento Suport?

We are having a problem were all call are going to the console operator and not going to meridian mail boxes...how is meridian mail cable to the Meridian 61C? What could cause this and how do I fix it.
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Old 11-19-2002, 11:23 AM   #2 (permalink)
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Where are you NIghts sent too?
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Old 11-19-2002, 11:48 AM   #3 (permalink)
John_In_Dakota
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Can you stat your voice mail extensions? Are they all busy or DSLB?

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Old 11-19-2002, 04:58 PM   #4 (permalink)
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i need Meridian PBX help

I know Call Pilot works off an ACD Q and the VM ports are Agents that must be logged in or that is one of the symptoms. Not sure if MM works off and ACD.
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Old 11-19-2002, 05:44 PM   #5 (permalink)
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i need Meridian PBX help

Thanks guy, I looked up on the manual and went to LD48 like you said earlier and yazam it is working good...it was disable but now it is enable and calls are going to mail if not answer. Once again thanks
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