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Old 07-06-2009   #1 (permalink)
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DTMF not received results in dead-air or incorrect digits entered

Some callers to our audio bridge experience dead-air after the main greeting is played. Others are told "the meeting does not exist" after entering a legitimate 4 digit meeting ID number. Audio bridge logs say it did not receive DTMF when these incidents occured.

Routing as follows: Audio bridge main no. DID 3131 configured as an ACD ncfw to 8027 which is the ACOD of Route 27. Route 27(DTI)consist of 192 channels, from 8 Tie T1's

What should be checked?
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