diversion

Don't know for Meridian Link, but for Max, it's quite simple. Just Shutdown Max and after go to Configure Max system | Max hardware configuration | 2. System Parameter and have a good time.
If you have 2. System Parameter (view only) then Max is not shutdown.
As far as I know there is no IP address with CCR. Look at the rear of the module, if you find no ethernet cable at the rear of the CCR card, I'm right :wink:

Ravenlc

Thanks! That does sound really easy - I know exactly what you are talking about - and I'm pretty sure I can handle that - now for LINK - hope I can get something on that soon - I'm also looking at the NTP but can't find anything yet.....

Thanks again
:wink:

webjim

You do know that once the Max IP is changed your supervisors won't be able to access their information displays until the new IP address is entered in MTE\Settings\Edit Options\LAN.

Just a word of warning!

diversion

A good word

For documentation look at this URL http://www.longman.ca/telecom/Nortel...rtel_docs.html

in the section Call Centre - V2, I think.

Ravenlc

Thanks for the warning (diversion) and for the link (webjim)!
I do know that unfortunately all my supervisors will be affected by this - I am not looking forward to this change tonight- but it is beyond my control. Oh well - I will look through the documentation to find info on Link = thanks - there's an NTP that I am missing and I think its on here!

Thanks again,
Ravenlc :wink:

Chas2002

Raven - I think this is the Chapter you're looking for Mer Link.........

Chapter 14: Software installation, upgrade, and

Quote:

update procedures

Procedure 1: Application configuration and start-up

1 Set the Application Module circuit breaker or the IPE Module power
pushbutton to ON (if it is not already on).
Wait for the system to boot UNIX from the hard disk. If the Console
Login:prompt does not appear, refer to the Application Module and
Intelligent Peripheral Equipment Module Diagnostic and
Maintenance Guide (NTP 553-3211-510).
2 Type maint and press [Return] at the Console Login:prompt to log
in as the maintenance user.
3 You are prompted to enter a password. Type the password for the
maint account and press [Return]. The password for maint is maint.
4 At the maint> prompt, type install and press [Return].
5 You are prompted to use a tape. Type n and press
[Return].
6 You are prompted to enter your Meridian 1 ID. Type your
ID and press [Return].

Note: Input for the Meridian ID is case sensitive; input for the keycode
is not case sensitive.
7 You are prompted to enter your keycode. Type the first
four-character group of your keycode and press [Return].
8 You are prompted for the second group of keycode characters. Type
the second group and press [Return].
9 You are prompted for the third group of keycode characters. Type
the third group and press [Return].
10 You are prompted for the fourth group of keycode characters. Type
the fourth group and press [Return].
11 You are prompted for the fifth group of keycode characters. Type the
fifth group and press [Return].
A list of configured applications appears.
12 If you are activating the Meridian Link application, you are prompted
to enter the Meridian Link protocol.
If you are using the X.25 protocol, type x, press [Return], then go to
step 15.
If you are using the TCP/IP protocol, press [Return], then go to
step 13.

Quote:

13 To configure or change a default gateway IP address, type the IP address in the proper format and press [Return]. If no modification or configuration is required, simply press [Return].

14 To configure or change a default subnet mask, type the subnet mask
address in decimal format and press [Return]. If no modification or
configuration is required, simply press [Return].
The system lists the application or applications installed.
Note: Figure 106 only shows applications that have been selected;
they are actually enabled when the system reboots at the end of this
procedure.
15 The system prompts you to verify that the list is correct.
To check that the correct application has, or applications have, been
activated, refer to the checklist (Table 17) you completed in the IPE
Module and Application Module: Meridian Link/CCR software
section in Chapter 6, Site survey/installation checklist.

If the list is incorrect, type n and press [Return]. You are returned to
step 6. Rekey your Meridian ID and keycode. If the list of
applications is still incorrect, type q and press [Return]. The
message Software not configured appears. Call your Nortel
support personnel for a new keycode.
If the list is correct, type y and press [Return].
If you did not purchase CCR or NSE, go to step 21.
If you did not purchase CCR but you have enabled NSE, go to step
17. For more information about Ethernet connections, refer to
Installing Ethernet LAN support in Chapter 9, Meridian Link/CCR
interface cabling.
If you have purchased CCR, go to step 16.
16 You are prompted to enter your CCR customer number. Type the number and press [Return].
Note: A two-minute pause occurs at this point before the following
messages appear.

17 You are asked whether your Application Module or IPE Module is
connected to Ethernet.
If your module is not connected to Ethernet, type n and press
[Return]. Go to step 21.
If you are connected to Ethernet and you plan to use it in the near
future, type y and press [Return]. You see a message asking you to
wait. Then you see more installation messages. Go to
step 18.
If you are connected to Ethernet but do not plan to use it in the near
future, you may choose to type n and press [Return]. Disabling
Ethernet support increases the processing power available to your
application(s). Go to step 21.

Quote:

ATTENTION If you disable Ethernet support, you must perform a complete reinstallation of the base operating system and application(s) before you can reenable Ethernet support.

Figure 109
.
.
.

• Warning: ./config.h: 358: NBLK4 redefined
  rm -f sysV68 sysV68.nm
  ld -o sysV68 ld.VME131 m68kvec.o low.o conf.o lib.io lib.ml lib.os
  lib.s5 lib.bpp lib.fpack lib.nosrc lib.fpsp lib.du lib.tc
  pip lib.nfs lib.bppv2 lib.c37x lib.kdb lib.lnc lib.nsedebug lib.sbc lib.scsi
  lib.wan lib.x25 lib.stub lib.io lib.ml lib.os
  lib.s5 lib.bpp lib.fpack lib.nosrc lib.fpsp lib.du lib.tcpip lib.nfs lib.bppv2
  lib.c37x lib.kdb lib.lnc lib.nsedebug lib.sbc lib.scs
  i lib.wan lib.x25 lib.stub
  mcs -da "SYSTEM V/68 - R3V7" sysV68
  chmod 755 sysV68
  ../kdb/kdbnm -q sysV68
  ../kdb/kdbnm: not enough space for symbol table
  ../kdb/kdbnm: need total of 145908 bytes at k_symtab
  ../kdb/kdbnm: 135168 bytes were reserved for symbols, 135168 bytes were used
  sysV68 made.
  Figure 110
  Module name prompt
  ADD MODULE NAME AND ADDRESS TO TCPIP TRANSPORT PROVIDER DATABASE
  If you are not sure how to answer any prompt, type Ò?Ó for HELP.
  Your moduleÕs system is currently the default name. We recommend that you change
  it to avoid possible name conflicts.

18 You are prompted for the name of the Application Module or
IPE Module. (The term Òmodule nameÓ refers to an Ethernet host
computer, which in this case is the Application Module or IPE
Module.) Type the module name and press [Return]. The module
name must not exceed eight alphanumeric characters. For more
information about module names, consult your network
administrator.

• Software install messages
  Configuring your system for NSE. Please wait.
  /usr/src/uts/m68k/sysgen/sysgen -l /usr/src/uts/m68k/sysgen -big
  make -f io.mk MAKE=make FRC= DASHG= DASHO=-O INCRT=/usr/include
  LIBDIR=../cf SYS= CFLAGS= -O -I/usr/include -DLAI -DINKERNE
  L -DSTREAMS -DBRIDGE CPU=m68k CC=/bin/pcc/cc
  make -f scsi.mk "MAKE=make" "CC=/bin/pcc/cc" "FRC=" "INCRT=/usr/include"
  "DASHO=-O" "CFLAGS=-O -I/usr/include -DLAI -DINKER
  .
  .
  .
  Warning: ./config.h: 358: NBLK4 redefined
  rm -f sysV68 sysV68.nm
  ld -o sysV68 ld.VME131 m68kvec.o low.o conf.o lib.io lib.ml lib.os
  lib.s5 lib.bpp lib.fpack lib.nosrc lib.fpsp lib.du lib.tc
  pip lib.nfs lib.bppv2 lib.c37x lib.kdb lib.lnc lib.nsedebug lib.sbc lib.scsi
  lib.wan lib.x25 lib.stub lib.io lib.ml lib.os
  lib.s5 lib.bpp lib.fpack lib.nosrc lib.fpsp lib.du lib.tcpip lib.nfs lib.bppv2
  lib.c37x lib.kdb lib.lnc lib.nsedebug lib.sbc lib.scs
  i lib.wan lib.x25 lib.stub
  mcs -da "SYSTEM V/68 - R3V7" sysV68
  chmod 755 sysV68
  ../kdb/kdbnm -q sysV68
  ../kdb/kdbnm: not enough space for symbol table
  ../kdb/kdbnm: need total of 145908 bytes at k_symtab
  ../kdb/kdbnm: 135168 bytes were reserved for symbols, 135168 bytes were used
  sysV68 made.

18 You are prompted for the name of the Application Module or
IPE Module. (The term Òmodule nameÓ refers to an Ethernet host
computer, which in this case is the Application Module or IPE
Module.) Type the module name and press [Return]. The module
name must not exceed eight alphanumeric characters. For more
information about module names, consult your network
administrator.

21 You are prompted to reboot the system (Figure 144). Type y and
press [Return].
22 For security, change the maint and other appropriate passwords. To
do this, log in as maint. The default password is maint.
The prompts are shown in Figure 114 with your input in bold.
Substitute your password for the xxxxx.

• Quote:

  Figure 114 Change password prompts maint> chgpasswd These login IDs may be changed: maint mlusr ccrusr Enter userÕs login ID [?, q]: maint New password: xxxxx Re-enter new password: xxxxx Do you want to change the password on another login? [y, n, q] n

23 If you have just installed a new IPE Module or Application Module,
go to Chapter 15, ÒLink configurationÓ to continue the configuration
and start-up process.
If you have just added Meridian Link Release 5C or CCR
Release 3C, you can now use it.


Procedure 2: Start the update process
This procedure describes how to begin the update process. If you intend to
back up your configuration files and data files, ensure that you have a blank
write-enabled tape available before you start this procedure. If you do not
intend to back up your configuration files and data files, start at step 4.
1 Log in as maint. The default password is maint.
2 Use the backdata command to back up all configuration files and
data files (see Procedure 11: Back up configuration files and data
files).
3 Type install and press [Return].
4 You are prompted to use a tape (Figure 115). Type y and press
[Return].
5 At the drive selection menu, type 1 and press [Return] to select the
cassette tape drive.

Tape insertion message screen
Insert the removable medium for the package you want to install
into the ctape drive.
Press <RETURN> when ready. Type q to quit.

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Ravenlc

Chas - you are a GODSEND - THANKS!!!!!

Thanks for all of your replies!!!!

rhack

If you have a maintenance agreement with a vendor it may be worth having them come in an open a trouble with Nortel. Nortel can log into the Link with root access and change your IP and default gateway. It's alot easier than going through the re-install process.

The init.d file contains the default gateway, and the hosts file (etc/hosts)contains the system IP address. You will need to reboot link after the changes are completed.

John_In_Dakota

Ravenlc,
Good Luck on this big project. Remember to do a back-up.

John

__________________
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