Rachelle

That might best be answered in the Avaya section. The "H" is being passed from that switch to your Nortel. Does your Nortel's name field get read by your cisco and avaya switches, going the other way?

Maybe capture the configuration of the route from the Nortel side and also from the other switch side. There may be a difference to be tweaked.


rlc

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Fletch

The "H" is actually being applied by the Nortel and signifies a networked call.
There is a PlugIn (EMEA term) that addresses this. You can contact your vendor to activate the PlugIn and get the "H" removed.

I think there is a Patch available for thei s North America as well, don't have the number handy.

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Fletch
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For more on Nortel E911 Solutions on the web:
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astroboy

the funny thing is the "H" only appear for call from avaya to nortel... no problem at all for call from cisco to nortel...

Fletch

Depends on the dialplan and the TON/ANPI settings of the inbound call.

The Cisco probably is an UNK/UNK call type, where the Avaya (being a company that actually understands telephony) set those information elements on the PRI properly.

Trace an inbound DCH message from each and I guarantee you will see a difference.

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Fletch
Nortel Emergency Services PLM

For more on Nortel E911 Solutions on the web:
http://nortel.com/e911

Check out this month's E911 Talk podcast at Nortel E911 Talk Podcasts

jack

YO Fletch,

If you happen to stumble across that patc number would you mind sending it my way

Thanks!!

Jack

ps Sorry to Hijack the post.

pps Like the CRISCO shot

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