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 May 13th, 2009 | #1 (permalink) | ||||||||
| Junior Member 
Rep Power: 0  Country:   | Network CLID have cisco and avaya connected to the nortel switch by 2Mb trunk. scenario is when cisco user calling nortel, display on phone show extension (eg. 7601) and name. avaya user calling nortel, showing H76xx and name... anyway to get rid of the "H" ? thx | ||||||||
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| May 13th, 2009 | #2 (permalink) | ||||||||
| Senior Member  Rachelle is curious
Location: Lou, KY Rep Power: 11 Country:  | That might best be answered in the Avaya section. The "H" is being passed from that switch to your Nortel. Does your Nortel's name field get read by your cisco and avaya switches, going the other way? Maybe capture the configuration of the route from the Nortel side and also from the other switch side. There may be a difference to be tweaked. rlc __________________ "This participation is personal and does not represent the United States Census Bureau". They make me say this. | ||||||||
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| May 13th, 2009 | #3 (permalink) | ||||||||
| Senior Member  Fletch is Nortel E911 PLM
Location: NORTEL - NJ Rep Power: 9 Gender:  Country:   | The "H" is actually being applied by the Nortel and signifies a networked call. There is a PlugIn (EMEA term) that addresses this. You can contact your vendor to activate the PlugIn and get the "H" removed. I think there is a Patch available for thei s North America as well, don't have the number handy. __________________ Fletch Avaya Emergency Services Product Manager Check out Avaya on the web at http://avaya.com Telecom Junkies 'Best of' Podcast is now available HERE at http://TelecomJunkies.com | ||||||||
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| May 14th, 2009 | #5 (permalink) | ||||||||
| Senior Member Fletch is Nortel E911 PLM
Location: NORTEL - NJ Rep Power: 9 Gender: Country: | Depends on the dialplan and the TON/ANPI settings of the inbound call. The Cisco probably is an UNK/UNK call type, where the Avaya (being a company that actually understands telephony) set those information elements on the PRI properly. Trace an inbound DCH message from each and I guarantee you will see a difference. __________________ Fletch Avaya Emergency Services Product Manager Check out Avaya on the web at http://avaya.com Telecom Junkies 'Best of' Podcast is now available HERE at http://TelecomJunkies.com | ||||||||
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| May 15th, 2009 | #6 (permalink) | ||||||||
| Senior Member   jack has no status.
Location: Chicago -- CENTER OF THE UNIVERSE Rep Power: 12 | YO Fletch, If you happen to stumble across that patc number would you mind sending it my way  Thanks!! Jack ps Sorry to Hijack the post. pps Like the CRISCO shot __________________ Dogs rollover Phones hunt | ||||||||
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