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| Tags: hold, music |
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 09-30-2003, 01:41 PM | #2 (permalink) | ||||||||
| Junior Member 
Rep Power: 6  | Pulpit- You'll need to program an open trk to a Music Route. Then hardwire the MP3 player to the TN blocks. TN 004 0 00 06 TYPE MUS CUST 0 XTRK XUT TIMP 600 BIMP 600 RTMB 6 1 CFLP 1 DATE 13 JAN 2000 In this case you would punch down the MP3 to TN 4 0 0 6 on the blocks. Luck | ||||||||
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| 09-30-2003, 01:47 PM | #3 (permalink) | ||||||||
| Junior Member
Rep Power: 6 | Boy! Is everyone having problems on this site? It's has taken me 20 mins to reply to one issue. One moe time. Pulpit- you will need to build a Music trk rt. Then hardwire the MP3 player to the TN blocks. TN 004 0 00 06 TYPE MUS CUST 0 XTRK XUT TIMP 600 BIMP 600 RTMB 6 1 CFLP 1 DATE 13 JAN 2000 In this case punch down the MP3 player to TN 4 0 0 6. That should do it. | ||||||||
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| 09-30-2003, 05:34 PM | #4 (permalink) | ||||||||
| Junior Member  Panchanka has no status.
Location: Ottawa Rep Power: 6 Gender:  Country:   | Auto fowarding voicemail messages to another voicemail box After you program your music route TN, splice your MP3 player output wire and punch it into the music TN. Do you use conference loops or music on hold licences? You will want to make sure your ACD's queue have MURT set to the Music route number. There are a few other things that need to be done. | ||||||||
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| 10-01-2003, 03:30 PM | #5 (permalink) | ||||||||
| Junior Member
Location: Indianapolis Rep Power: 0 | TDD not Available with OTM? They are actually company ads so I don't think we need any license for them. So just program the tn and punch down the mp3 player to the tn? They will start playing when people are on hold? Also, does this need to be an analog port? If there are 3 mp3 files, does it select them randomly? Thanks! | ||||||||
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| 10-01-2003, 04:17 PM | #6 (permalink) | ||||||||
| Junior Member Panchanka has no status.
Location: Ottawa Rep Power: 6 Gender: Country: | Hey Pulp, They will play in whatever order you set the MP3 player to play. By licience I was refering to music port licenses, but you probably have conference loops, so don't worry about it. Above is how it is done for music on hold while you wait on an ACD queue. I am not certain how you get music when someone simply puts you on hold and where you choose the music route, but I would like to find out. | ||||||||
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| 10-01-2003, 04:18 PM | #7 (permalink) | ||||||||
| Junior Member Panchanka has no status.
Location: Ottawa Rep Power: 6 Gender: Country: | Hey Pulp, They will play in whatever order you set the MP3 player to play. By licience I was refering to music port licenses, but you probably have conference loops, so don't worry about it. Above is how it is done for music on hold while you wait on an ACD queue. I am not certain how you get music when someone simply puts you on hold and where you choose the music route, but I would like to find out. | ||||||||
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